Robert B.
Great customer service
The original lenses I purchased had the focal point too high. They made new replacements without any hassle which kind of surprised me. Their lenses are high quality with great prices and service
Get the high-quality lenses you need, in your own frames, all by mail. Or shop Everyday Eyewear, our new Rx glasses line. Starting at $77.From optical, readers, sunglasses, all the way to sleep glasses. We’ve got you covered.Upgrade your vision today at lensabl.com
Lensabl (lensabl.com) has 880 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Robert B.
The original lenses I purchased had the focal point too high. They made new replacements without any hassle which kind of surprised me. Their lenses are high quality with great prices and service
Jim
Not great communication on when to expect the order back, receipt etc. Took days to get response. But the glasses were good once received
Kevin R.
Company response was quick with sending out the glasses, however my credit card was charged $10 more than what was quoted and what was reflected on the Invoice. There has been no explanation why the charge was $10 more than the quote and invoice.
Cheryl P.
The frames and the glasses are great. There was some miscommunication with the order and shipping information. It was not clear if my prescription uploaded correctly and I never received a shipping confirmation and had to reach out to confirm both of these things. For that reason only 4 stars.
Bret L.
Order got stalled (taking a long time) and the site never got off "6 days to shipping," so I emailed for an update at day 6. Rep said it was going to ship in 1-2 days. Website continued to say 6 days. It didn't ship in 1-2 days so I emailed again. In another 2 days after that it finally shipped. I felt like I was just being placated.
ER
It took more than 6 weeks to receive my glasses which was significantly more than the stated turn around time. There was also no communication about the delay. I had to reach out to customer service and even then didn’t receive an update. Only a “we’ll look into it.” I love the glasses and the lenses are well made. Just need more accurate turn around times and better communication.
Kevin
I can not see out of these glasses. It must be someone else's prescription.
Michael B.
The lens are great, clear and what I asked for. These werte for a set of smart glasses. I use them at the office so I may listen and work on my computer.