LEAU is a Los Angeles-based womenswear brand redefining luxury with investment fashion. Known for our form-fitting silhouettes & signature corsets for the ultimate modern capsule wardrobe.
LEAU (leauclothing.com) has 356 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
leauclothing.com
Website
leauclothing.com
Category
Clothing & Underwear
Location
Los Angeles, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 75% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Ordered since 24 July 2025 and the order still has not been shipped as at today 3 September 2025. I keep getting “will be shipped as soon as it’s available” answer. Huh?? I didn’t order a pre-order item. Asked for an estimated date, also no response. What a scam!! Go check on order #79576 pls
Response from LEAUSep 4, 2025
Hi Marilyn,
I’m so sorry for the delay with your order. I’ve flagged order #79576 with our team and would love to help get this sorted for you right away. Could you please reach out to us at [email protected] so we can provide an immediate update?
Thank you for bringing this to our attention! We’re here to help.
Best,
LEAU
DS
Denise S.
Horrible company
Horrible terrible customer service. Scams you into buying things if you use the promo code they auto populate then you cannot get a refund!
Order was delayed by them- so had to rush order correct size. Wasn’t able to wait for an exchange. When I emailed them because you cannot call anyone and explained it was their fault I didn’t have proper time to do an exchange and wanted a refund they refused! Now forced into a store credit I didn’t want I ordered the correct size to arrive way too late and don’t even need- but weeks go by I never receive it. I go to my confirmation email that I paid and everything since the credit did not cover $2.66 which I paid. Says it’s getting ready to ship and it never did. It is sitting there with a $0.20 balance - still a mystery to me why! I try to pay it and I cannot because it’s too small of a balance. Now in email limbo again with this terrible company!!!
Response from LEAUSep 8, 2025
We’re really sorry for the issues you’ve experienced. We understand your frustration with the delays and communication, and we’re investigating this to resolve it.
SH
Sharon
I would give 0 stars_Horrible Quality & Return Policy
I would give 0 stars. I saw this brand online and was sooo excited to try it out. However, I’m very disappointed in the fit and quality of the dress. It’s comparable to SHEIN. Don’t waste your time and money. I shipped the dress back ( label was not provided, I had to pay for shipping) and after very long delays to get my refund ( and consistently having to follow up with customer service) , I ended up being short in the refund. It has cost me over 120$ CAD to try this brand out. This is ROBBERY. AVOID AVOID AVOID, don’t fall in the social media trap I did.
Also they pick which reviews to post on their website, so the scores you see on their products are biased.
Response from LEAUSep 8, 2025
We’re really sorry to hear about your experience and understand your frustration. We never want our customers to feel disappointed, and we’ll review the issues with our refund process and shipping policies. Thank you for your feedback, it helps us improve. We truly hope you’ll give us another chance in the future.
AJ
Aida J.
Amazing best quality dresses 😍
Amazing best quality dresses 😍
Response from LEAUSep 8, 2025
Thank you so much for the kind words! We’re so happy to hear that you loved the dresses. We can’t wait to have you shop with us again soon!
DP
Dieunika P.
Love this dress
Love this dress! The material is comfortable, fits perfectly, and looks even better in person. Definitely worth it!
Response from LEAUSep 8, 2025
Thank you so much for the love! We’re so glad to hear you’re happy with the dress. Can’t wait to have you shop with us again!
AA
Alexandra A.
BEWARE. DO NOT PURCHASE HERE.
I have worked in dress manufacturing for over a decade, so believe me when I say the dress i purchased is grossly overpriced for the abysmal quality. The seams are puckered, the fabric feels cheap and plastic-like, and the draping at the waist isn’t even properly attached to the bodice—basic construction flaws that should never make it past production. BEWARE: the product is awful, and the company behind it is even worse. They lure you in with a “10% off welcome discount,” but what they don’t tell you is that it makes your purchase nonrefundable—something conveniently not disclosed in the fine print. Slimy practices, terrible craftsmanship, and zero respect for the customer. Save yourself the frustration and spend your money elsewhere.
Response from LEAUSep 8, 2025
We’re truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. We take product quality and customer satisfaction very seriously, and we’re sorry this did not meet your expectations. We’ll be reviewing the issues with the dress construction and our policies to ensure we improve. We also apologize for any confusion around the return policy. If you'd like to discuss this further, please don’t hesitate to reach out to us directly.
CA
Carly
DO NOT SHOP HERE
DO NOT SHOP HERE! DO NOT USE DISCOUNT CODES!
I am so beyond frustrated with my experience with this store. I am in the midst of planning my wedding, and have been looking for a dress for my engagement photos. I found one promising on this site. When you first get on their page, you’ll get notified that they will send you a discount code for your first order if you sign up for email notifications. As someone who is on a pretty strict budget amidst the stress of planning a wedding, every dollar counts. I signed up for their email list to take advantage of the discount code that THEY are offering their first time customers. I purchased a $265 dress, and applied a 10% discount code which saved me $26. Not much of a discount, but again, every dollar counts. When I received the dress, it unfortunately was way smaller than the size guide indicated. I am 5’4, 110lbs and per my normal measurements, I should’ve been an extra small. Unfortunately, the dress was way too small.
I needed the dress for my engagement photos next week, so didn’t think that I had time to process an exchange on the dress for a larger size. So, I immediately purchased the dress in a larger size and paid for rush shipping, thinking that the first dress I could return for a refund. After I had purchased the first dress, the company sent me ANOTHER 10% discount code off my next order as a “thank you” for shopping with them. I applied the 10% discount code to my second order. HUGE MISTAKE.
After purchasing the second dress with a discount code provided to me by the store, I went to try to request a refund and to process my return of the first dress. However, it was only giving me the option of store credit. I immediately emailed the company to ask why this was, and they informed me that any order that uses a discount code is barred from requesting a refund on their order. You are stuck with store credit.
I had emailed them mere minutes after placing my second order and after learning of their return policy, asked that my second order be processed as an exchange using the store credit for my first order and my card be refunded at least for that order. They said no.
When I expressed my frustration that a discount code provided to me by THEIR company, and which only saved me $26 is now barring me from requesting a refund on a nearly $300 dress, they replied with “because we’re a small business, we cannot make any exceptions to our return policy”.
I’m not sure what being a small business has anything to do with having a horrible policy. To essentially lure your customers into using discount codes that the STORE ITSELF PROVIDES, all while knowing that when said customer uses the discount code, they are going to be unable to request their money back in the event they want to return their items, is SO BEYOND WRONG. The company wants you to use a discount code because it guarantees that they will be making a profit off of you.
It also is a slap in the face that their excuse of being a “small business” warrants them to keep hundreds of dollars of their customers hard earned money. They don’t know their customer’s financial statuses. I’m pretty sure that even as a “small business” based in LA, selling clothing that are hundreds of dollars a pop puts them in a better financial position than the vast majority of their customer base. Not to mention that the quality of their clothing does not match the pricing. The prices are extremely inflated in comparison to the quality of the material for the items that they are selling. It really really really rubbed me the wrong way.
Now I am stuck with either two dresses, or $530 in STORE CREDIT for a store that I, quite frankly, do not ever want to give my business to again.
I anticipate that the company is going to respond to this review, stating that their return policy is provided in multiple spots on their website. Wrong. Under the items on their site, there is a drop down menu for “shipping and returns” where is states “We gladly accept unworn, unwashed items with the tags still attached within 14 days of delivery” with a link next to it to pull up a separate page with their full return policy. Nested in that page is the information that if you use a discount code, your item cannot be refunded. Based on how many negative reviews there are out there about the discount code issue, their return policy is clearly not communicated as efficiently as they say it is.
I am 31 years old, and never in my life have ever written a bad or negative review about any company. This is a first. Honestly, I feel so taken advantage of that I had to say something. If it warns other people out there to not shop this site, then the $530 that has gone down the drain is at least worth something.
Response from LEAUSep 8, 2025
First, we sincerely apologize for the frustration and disappointment you’ve experienced. We completely understand how important this purchase is, especially for such a special occasion like your engagement photos. We truly regret that our return policy and communication around discount codes caused you such stress during your planning.
We understand your concerns about being unable to refund an order with a discount code, and we appreciate you bringing this to our attention. Our intention is never to mislead or trap customers, and we’ll be reviewing how we present our return policy to make sure it’s clearer moving forward.
Regarding your specific case, we want to make this right. If you’d like to reach out to us directly, we will look into your situation further and see if we can find a solution that works for you.
DA
David
Purchased a corset for my girlfriend…
Purchased a corset for my girlfriend after she mentioned how much she wanted one.. She absolutely loved it and commented on how much she appreciated the packaging and the design. Seems like a great company and definitely good to know for future presents needed. Lol