8am LawPay Reviews | Read Customer Reviews of lawpay.com

8am LawPayReviews of lawpay.com

4.5482 reviews
Administration & Services
3700 N. Capital of Texas Highway, Suite 300, Austin, Texas

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8am LawPay

About 8am LawPay

8am LawPay is a trusted software company that’s empowered legal professionals for more than 15 years. LawPay Classic helps firms get paid quickly and easily, and accept payments in compliance with IOLTA guidelines. It’s the only payment technology vetted and approved by all 50 state bars, 60+ local and specialty bars, the ABA, and the ALA.LawPay Pro offers this secure payment processing alongside billing, invoicing, and time and expense tracking capabilities—for a more efficient, profitable firm.Request A DemoSign upLearn More

8am LawPay (lawpay.com) has 482 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: lawpay.com
Website: lawpay.com
Category: Administration & Services
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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8am LawPay reviews

482 approved reviews, newest moderated first

Paul S.
Nov 9, 2021
Absolutely the worst company in the…
Absolutely the worst company in the history of companies. If you are looking for a company that charges your card whenever they want, takes the side of the credit card payer, never answers questions and doesn’t understand what “cancel my services” means, then this piece of crap is perfect. Customer service rep was rude, spoke like he was god…dude you’re a service rep making crumbs…relax guy! I never leave bad reviews but this company deserves the worst review ever. Shameful company that’s out for the money no matter what. Doesn’t give a crap about their clients. SAVE YOURSELF THE HEARTACHE AND FIND ANOTHER PROCESSING COMPANY.
Response from 8am LawPayNov 9, 2021
Thank you for providing feedback on your experience with LawPay. We understand that chargebacks/disputed payments are never a fun topic for anyone. We are an industry leader in chargeback assistance to our customers, and are so sorry to hear this was not met in your interaction with our team. We appreciate all feedback and will ensure we use this to better LawPay going forward.
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Maria J.
May 5, 2021
Amazing Customer Service
Not only is LawPay simple to use and customizable for what your firm needs, but their customer service is second to none amazing. Every single time I've had a question or needed to modify something in our account, they have been quick to respond and made the changes immediately. They have always been knowledgeable and knew exactly what I was talking about and how to change it. I have never experienced such amazing customer service and I don't think there is another company out there that compares. Keep it up LawPay!
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Mary W.
Feb 28, 2021
THANK YOU!
I just want to say THANK YOU for your excellent service! We signed up for LawPay in February of 2020 (before Covid) based on an ad one of my attorneys saw in The Colorado Lawyer (the official Colorado Bar Association monthly magazine). Not all of our clients use this service, but a great many of them do. We have found that using your service is fast, easy, and glitch-free, and signing up is one of the best things our firm has done to date! Thank you so much for making this service available and for performing so well! Mary Winston, Office Manager, Richmond Summit Law, LLC (Frisco, Colorado)
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Eddie colon S.
Aug 28, 2020
The best experience I had with a lawyer…
The best experience I had with a lawyer your money's worth take good care of u and by ur side 100%
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Matthew G.
Jul 2, 2020
An actual person answers the phone
I just called in to do my annual PCI compliance review. I dialed a the customer service number. A person picked up. Very friendly lady named Janelle. She fixed my issue right away. I am good for another year! This level of customer service is too rare in our world, so I wanted to post this review as a thank you! If you have a law practice, this should be your payment processor!
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Stephen S.
Jun 15, 2020
it has been helpful to our Firm to have…
it has been helpful to our Firm (Starr & Starr, PLLC in New York, New York) to have LawPay available as a payment method.
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Orsen P.
Jun 11, 2020
Easy and efficient
Easy and efficient
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Dean T.
May 11, 2020
Easy to use
Easy to use . Accessible and accurate
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