Dianne M.
BUYER BEWARE!!! SCAM SCAM SCAM
BUYER BEWARE!!! Do not consider purchasing from this company. Their website Laveliya Australia - this is a chinese compamy mass producing dresses. Quality and sizing is terrible. DO NOT TRUST their sizing guide. They return policy is a SCAM, they don't want the goods returned and countless emails to get a return address only to find postage extortionate back to China. DO NOT BE SCAMMED Australian residents. The dresses I purchased are only fit to be binned. These companies need to be reported to Australian Standards. Don't waste your time posting a nothing comment Laveliya to my review which you have done on all negative reviews. Paid $464 and refunded 50% less postage - $198.40. **RESPONSE TO LAVELIYA** Do the right thing by your customers and refund 100% of our purchases less postage. We don't want to keep you 0% quality product.
Response from laveliya.comJul 18, 2025
Dear Customer, We are sincerely sorry to hear that you are disappointed with your experience with our product and service. We understand your frustration and would like to extend our deepest apologies for the inconvenience you have encountered. To resolve this issue as quickly as possible, could you please provide us with your order number and any additional information regarding your order? We are committed to investigating immediately and finding a solution for you. We deeply regret that your experience has not met your expectations, and we hope to have the opportunity to rectify this. Sincerely, Laveliya Customer Service Team