LancomeReviews of lancome.com

Disappointed and Let Down by Lancôme I had high hopes for the Lancôme Rénergie SPF50 HPN UVmune cream, especially given its premium price and the brand's strong reputation. Unfortunately, my experience has been deeply disappointing. Despite being marketed as a high-performance skincare product, this cream left my skin feeling uncomfortably dry and tight—far from the nourishment I expected. Rather than hydrating, it created a stretched sensation that made me not want to use it again. For a product of this price point, and from a brand like Lancôme, this is simply unacceptable. I purchased this product from the Boots store at Leicester Fosse Park. The codes on the packaging are LF5891 40Z21Y, in case that helps identify the batch. I feel genuinely let down by Lancôme. I trusted the brand to deliver quality skincare, but instead I feel cheated. I will think twice before purchasing another Lancôme product

Alles sehr gut mit lancome sehr gut qualität Lieferung schnell und gut Ich bin sehr zufrieden und glücklich mit lancome

Went to Lancôme at lax Tom Collins terminal. Basically was given a full facial. Loads of advice - with no hard selling.

I ordered Lancome Teint Idole Ultra Wear foundation on 12-13-24. It arrived a week or so later. I opened the package in February after using up my old bottle. I was very disappointed to find an expiration date of May 2025. A bottle typically lasts me a year, so I will be using expired product for many months. This is not the first time that I had product freshness issues with online Lancome. I ordered mascara and upon opening, it was already dry and flaking. I used it a few times and threw it out. My takeaway is not to order these products online. Buy them directly form a store and do check the expiration date.

I ordered Lancome BX night cream. When I opened the box, was an air pocket and there was a hole inside the jar as if it had not been filled all the way through to the bottom. I contacted customer service about it and they told me to take pics and I submitted them. They told me to return the product and send back to them for a $5 fee for label!!! They would evaluate it and let me know the decision. I made 3 phone calls about $5 fee, etc. The product was $300. I will never ever order from this site again! Buyer beware.

I thought I would treat myself to the Lancome Idole parfum gift box which was the large bottle, the lotion & the travel size bottle, only what a mistake that was, just a waste of my money as the scent was gone within minutes of spraying it on. I am so pissed, as it leaves me to believe that it was very old or it was a knock off! NOT ONE COMPLIMENT, & I love Lancome, but NO MORE, & they have not even reached out to me to try & make it right. I will not trust or order their parfum or products ever again. I just saw someone else's review & they had the same issue where people could not even smell it, only Lancome told that person to call them so they can make it right & when I emailed them their response to me was , O'THANK YOU FOR LETTING US KNOW", what kind of BS is that? Makes me feel DISCRIMINATED AGAINST, how they going to make it right for one person but not the next? That really pisses me off! I sent them pictures of my recent purchase & all I got was a thank you! I will guess on the date why don't you look it up!

Never ship the product. They are scammers, you should spend your money elsewhere.

I ordered items from Lancome on a Friday at 6pm. Paid the substantial sum of £9.95 for next day delivery. Item did not turn up and on Monday still no item. I requested a refund of the next day delivery charge. Informed that my parcel should arrive on Tuesday - and it’s within the T and Cs! My order hasn’t even been accepted yet nor despatched but refused to give back next day delivery charge! Refused on the phone to let me speak to a manager. Just complete rip off! Should be clearly advertised that next day delivery on Friday evening is actually up to end of day Tuesday for ten pound!