LancomeReviews of lancome.com

I ordered Lancome Teint Idole Ultra Wear foundation on 12-13-24. It arrived a week or so later. I opened the package in February after using up my old bottle. I was very disappointed to find an expiration date of May 2025. A bottle typically lasts me a year, so I will be using expired product for many months. This is not the first time that I had product freshness issues with online Lancome. I ordered mascara and upon opening, it was already dry and flaking. I used it a few times and threw it out. My takeaway is not to order these products online. Buy them directly form a store and do check the expiration date.

The worst expensive cream I have ever used. I will never buy it again. Waste of money.

I will no longer call Lancome to try and be a good customer and give them advice They obviously care nothing about their customers. I have called in the past about 5 x that the tops of their foundation does not stay on! Every time I buy the product, the top falls off when I pack it, I know from friends I am not the only one that has complained about this. I encouraged them to ask what the cheaper brands do because the Loreal and CoverGirl tops always stay on! Of course, I prefer the Lancome, but I will switch to another good brand because I am so sick of the top ALWAYS coming off! I don't think they ever addressed my several phone calls and emails.

I have been using Lancome for many years, but my last order made me wonder which brand I would use from now on. I placed an order on May 30th, I had no information about my order and had to remind the buyer about the order on June 24th. Finally they shipped my order, but I received 2 out of 3 products from my order and it didn't have a receipt. They didn't contact me about the delay, I wrote a review under a product I didn't find with a picture of what I received and the customer removed my review without any comet, just said it was not a valid comment. So, that's the big ban on re-ordering at Lancome.ca. Very sad.

I have bought 2 bottles of the Idole perfume because I love it However the bottles leak!! For the price you pay and then have both of them leak is very upsetting! Get new bottles!

Obwohl ich die Produkte gut finde, finde ich leider den online Shop mangelhaft. Dafür das es so ein großes Unternehmen ist , hätte man mehr Service online erwartet. Rosen Sammlung ist reinste Katastrophe! entweder funktioniert das hochladen nicht und wenn es funktioniert kommt nichts .. schade