Ross
Great so far!
Great selections, competitive prices, easy to use ... hopefully the delivery will be as great and timely!

FlatFair, as its name implies, strives to provide quality home furnishings to all parties and anyone else who’s looking for terrific value and great service! Its team can be reached at [email protected], Live Chat, 844-FlatFair from 7am to Midnight, PST, Monday - Saturday.
FlatFair (la.flatfair.com) has 246 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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246 approved reviews, newest moderated first
Ross
Great selections, competitive prices, easy to use ... hopefully the delivery will be as great and timely!
SMon
Do not trust this store. The reviews online are completely correct, and I regret going against my instinct. Product received was damaged and defective. Wood table leg edges were damaged. Paint was scratched off. Absolutely did not look like a new product! To top that off, no customer service response whatsoever. Claims that customer must refuse item at delivery. Simply horrible. Do not trust this store!
Response from FlatFairMay 30, 2016
Hi, We are sorry that you're not satisfied with your order. We would like to solve this issue but can you please give me the name under your order? I've pulled up one order under the order number 100019712 but it seems like it's not your order.
Brian
So far so good! It went smooth. I am pleased.
Scott
Customer service was very prompt. The order was packaged well. Overall very happy with the experience.
Carolyn R.
I purchased my son's bedroom set from Flatfair in June 2015 and I still have not gotten the tent that is part of the bedroom set. I was continuously given the runaround each month. I will be contacting the Better Business Bureau for their assistance in getting my product as there is no hope in getting this matter resolved with Flatfair directly.
Response from FlatFairJun 3, 2016
Hi Carolyn, We have refunded your account for the cost of the tent due to the reason that the vendor don't make the item anymore. We have no way to get it since they have discontinued it already. Kindly check your transactions last year because we have credited your account for the cost of the tent. Thank you!
Shelly
If they allow you to order and pay for an item it shouldn't take 3 months to get. Lovely product, but seat leather scratched quickly.
Response from FlatFairJun 1, 2016
Hi Shelly, We're very sorry about the delay but can you please provide me your order number so I can look into your order and see what happened why it took that long to get your order delivered?We would like to improve your customer experience Thank you!
Angel V.
The couch is cheaply made.And The driver when delivering my stuff stated that he would be at my house within a hour. Showed up 2 hours later. I have people waiting to help the whole time.
Robin C.
Great service! Only one problem. .... no tv's on the plane, that's the only problem!