FlatFairFlatFair, as its name implies, strives to provide quality home furnishings to all parties and anyone else who’s looking for terrific value and great service! Its team can be reached at [email protected], Live Chat, 844-FlatFair from 7am to Midnight, PST, Monday - Saturday.
FlatFair (la.flatfair.com) has 246 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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246 approved reviews, newest moderated first
Ana
I was quite skeptical after reading the reviews about all the delivery issues from others but my experience was great! Purchased a 2 choc brown Poundex beds with Trundle for only $140 each!!! The very next day i had an email scheduling the delivery for the weekend. Driver called and showed up on time. I added the white Glove and they built the 2 beds i ordered for price of one.
Robert
Great Products and fast and easy checkout.
Mary
Order for table placed last week with request for assembly. No response thus far on the order. Several phone messages left with request for call back. Calls to customer service number posted on Flat fair website are not answered.
align
Great selection of beds
Kathrin
I checked in as guest first and placed my order. Then I called the customer service, to see when order is been ready for pick up. They said, that it will take a week until I get an email with details (A week!!!) Week has been passed by and still no info about my ordered an already paid(!!!) item! That really is poor service!
Lorita
Very nice and easy
Larry
I purchased a $1,500.00 sofa and I received it 10 days later, it had multiple defects. I called flat fair and Ken instructed me to take pictures of defects and send an email. I did just that despite the fact that I wanted a replacement or refund. I received an email response offering me $20.00 discount if that would make me happy! What would make me happy is what I payed for or a refund. Called a second time and asked person on the phone for his name and you could actually hear him making up a name.
MG
The items I ordered arrived in great condition. Delivery arrangements and communications with FF could have been better, but it worked out in the end and the actual delivery person was nice. This review is for FF, rather than items I ordered.