FlatFairReviews of la.flatfair.com

Pathetic Company always on the landlords side when i have added proof to my end of tenancy deposit scheme Would give 0 Stars if possible for the pair of them I will be taking this to citizen advice + Solicitor to deal with them Avoid this company like the plague, i will leave the same review i have left Sowerby's here because they team up to destroy peoples future and potentially chances of getting another property + Credit Sowerbys and Flatfair well what can i say, They do not look after their Tennants who have been with them for years without fail on rent and they will not get any problems fixed in a property you live in just email the landlords and make you live in a house with Mould and Damp and when the heating packs in due to cowboy Boiler Man they will try and say you have run the boiler low even though you have just got oil for the tank Please see attached photos and proof of how they treat their Customers/Tennants The Property i moved in at 72 The Street, Felthorpe as you can see on the Inventory there was damp and mould in the house on arrival and now they are trying to charge me £1600 to cover Loads of random Costs ! I will be taking this to Citizen advice and get a solicitor involved in this matter ASAP Many Thanks Andrew Lynn Please check there recent review i have left and many others !! on google reviews

I've been reading all of the reviews of this website and I was a little suspect and this was after I made my purchase. I normally don't write any reviews for anything at all but don't sleep on this website when it comes to the ductless mini split Air and heat conditioner they have. I purchased this on their site when I was trying to look for a ductless mini split because it was so cheap and they had an option for installation. I was so skeptical and told myself its fine I should just wait, 4 days later I get a call confirming that my delivery was going to come the next day and he scheduled an appointment with me and everything went smoothly. Installation process took an hour at least. Overall the manager told me about the reviews and how they tried to do everything world wide and it wasn't working out for them so their doing everything locally now and the process for them is gradually going great. I had no problems with my order at all and I think they did a great job. I was just glad their warehouse was so close to me. 5 out of 5 I even bought another ac for the other room.

An awful company. This company does nothing for landorlds. I’ve made claims and nothing has been done for tenants to respond. I’ve complained many times only to be told that I need to take it further with another company. Stick with TDS.

When I read the bad reviews here, I still gave flatfair.com a chance but I was totally wrong to do so. Upon purchasing a shelf we were asked 2 days later to provide mail as proof of residence for delivery and after sorting that out everything went silent. After a few more days, there were no information about when our item will ship or even an estimate. After emailing about a shipping estimate, I was simply told it will take several business days to simply "process" my order. After letting them know it was important that I can get the item quickly, they emailed once again after a week to notify me that they cancelled my order because they no longer carry the item which they have listed on their website. What I'm trying to say is if you're ok to purchase from a company with the worst customer service I've seen, expect at least 2-4 weeks before you may or may not receive what you purchased.

TERRIBLE SERVICE. Got a bed, damaged. Emailed them and they said (two months later) that they would send me a replacement part if I took it apart myself and gave them the damaged piece back. Now, I get texts weekly that conflict with my regular 8-5 work schedule AFTER I TOLD THEM MY SCHEDULE MULTIPLE TIMES saying they are coming TOMORROW and I need to take my bed apart. (this is at 6-7pm when I have not much time.) They need to get this issue RESOLVED and I will be deterring friends and family away from flatfair.

I think giving them 1 star is way too much! They are crooks! Very dishonest stuff! Furniture is cheap and defective! We got kids bed nd upon inspection we found out that few parts were defective and it made that bed very unsafe to use for kids. So what I’ve been told by their supervisor John that it’s ok your children can sleep like that”...I was shocked!!!! Really if they fell from that bunk bed it’s OK? I said put your kids on such a defective bed how would you feel if they fall? The answer was ok we gonna reassemble it and issue a full refund. So their driver came, took it apart and we sign a document stating that item was defective and their driver reconfirmed it. So now it’s been almost 1 month, my kids still have to sleep on the floor, we got no refund, and customer service Mark is threatening me to either cooperate or I won’t get my refund. I said I will have to contact my attorney and that guys Mark said “ YOU are very close minded if you want to spend so much money on attorney to get your $1100 back. He said GO ahead and hire an attorney. And he added is there anything else I can do for you?!!!!! Well now I understand why they have to suck up and move into a smaller warehouse because what I found out from one of their workers that more than 50% of their orders are returns due to defective furniture and they will give you really hard time to refund your money trying to charge 25% restocking fee even if it wasn’t your fault. BE AWARE!!!! I feel like paying legal fees sometimes worth to punish such an ignorant people.

On October 23, 2018 my husband ordered 6,000 dollars furnitures from flatfair.com. The customer service was excellent when we placed those orders. However, we found one side table missing parts. We tried several times to contact customer service. Now it has been three weeks. Still no answer. Absolutely, terrible horrible customer service!!! Never buy furniture from flatfair.com

We just got this new Arista White CM2906WH-2pc sofa set. despite many bad reviews on Flatfair, I took a chance, and worked out great. They shipped fast and we got it w/in 7-10 days, and curve-side delivery was smooth. This sofa is good quality, and very comfortable. great and smooth functionality. Love how we can make the chair work like a sofa otoman or chase, or stand-alone. They are very light, so easy to slide around to alter functionality. looks great too. Some things to note for this sofa item: the backing is raw material made to face the wall not for open view (we'll put some removable upholstery to nicely cover) and the color is an off-white (maybe 3 shades towards ivory on the top cushion areas, and ~1-2 shades off-white at the base areas). otherwise, thrilled with the purchase, great value at low price, and price was the best w/ flatfair at least $100 less than next cheapest, and $300 less than applianceconnection.com would buy from them again.