KURU FootwearReviews of kurufootwear.com

I ordered the Flex Kuru shoes and then ended up being too big. I called and asked to exchange them. Since they are discontinuing the model, they no longer had my size. The customer service agent was very helpful and answered all of my questions and helped me to find another shoe that would meet my needs. He processed the return as a "happy return" and sent me a QR code so I could easily return my shoes at a UPS drop-off. I look forward to receiving my new pair!

Great customer service, helping to initiate a return.

The boots arrived on schecule but I had gotten a size too small. As soon as I reached out to Kuru by email they responded within 24 hours with simple easy to follow instructions and a process with almost no paperwork and no cost. I'm sorry the boots don't come in the bigger size I need but I'll always consider Kuru one of the best online vednors I've ever dealt with.

I have many pairs of shoes and boots. I would LOVE to see more Wides available for women. If more wides were available I wouldn’t need to return so many because they did not fit

Customer service is excellent

Answered questions quickly. Very helpful starting an exchange.

I had a lot of questions about the fit of the shoe and which type to purchase. Customer service helped me pick out the right shoe. She was very helpful, friendly and knew a lot about the product.

Customer service was super friendly once I finally got them on the phone. I called 10 times just to be hung up on before I got someone.