Kohl'sReviews of kohls.com

This company is circling the drain, plain and simple. My mother and I used to buy everything from Kohl's, but in the past several years quality has gone to shit (think Chinese slave labor) & everything costs double. Cutting up my Kohl's card now...🙄

The website is now broken as can be. It says you will have certain savings then adjusts the prices, then messes with the fulfillment and by the end of it doesn't tell you the price with tax. I found checking out absolutely impossible and I wasn't even sure I would get my items let alone the ones I picked. I would recommend staying away.

Where do I give a minus 10 rating? I bought Levis jeans for $48. I want a smaller size so went to their store to exchange it. Since my receipt is over 30 days old they don’t accept it. They offer to give me a $13 store credit that is their clearance price. On their website the clearance price is $52 but can’t get that credit. They are criminals and are next to go bankrupt and close all stores. I took back my jeans. They probably will sucker someone into paying $70 full price. I hate this company that screws everyone.

I bought a gift card from Kohl's sephoria and scratch the number off the back to send to a friend of mine and four of the numbers could not be read.. I returned to the store for help they said I had to go to a sephoria store and they could take care of it. I called sephoria and because they didn't sell the card they won't service it. I called Kohl's one more time speaking to customer service and it was non-existent I paid the money but they can't help me never ever return there for anything most worthless place ever seen by the reviews 1.5 stars is overrated they don't deserve any stars

What happened to Kohls? It’s getting worse and worse. They suddenly stopped the grace period for expired kohls cash without alerting its customers via email or text. My Kohls cash suddenly disappeared, it was in my account a last night but disappeared this morning. It stated it expired July 15. All customer service keep saying they cannot create new kohls cash to replace the expired one. All the prices are inflated, much higher than Target and other retail stores. I’m fed up and frustrated with their business practices.

If I could give no stars I would. Kohl’s used to be one of my favorite stores, now it is my least favorite. Not only has the quality gone drastically downhill but their website is TERRIBLE, they screw up every order. I received a merchandise credit card and it wouldn’t work, neither did my visa’s, both with high credit limits. I will cheer when this business finally goes under. The last 4 transactions were nothing but a headache. I will never set foot in their store again nor will I order online, which is even worse. How is it that they are still in business???

Made an online order for three items with some discounts applied. One of the items I received was not what I ordered, but I wanted the correct item that I had ordered. I took it back to the store and told him I want the correct item sent to me, but I wanted it at the price I had paid however they made me return it and call kohls.com number and were not easy to understand and did not give me the correct sale price and it was a hassle to deal with I would never recommend this store

Instead of having someone watching over the checkers helping people out and chatting with the associates, they should have been helping customers in the refund line that was three miles long and took over 30 minutes to get through. It’ll be awhile until I come back now.