Kohl'sReviews of kohls.com

They had a bunch of stuffed animals in a pile for four 5 dollars, but they charge me 9 dollars for two stuffed animals that where attached together.

I shopped at the Kohl's store in Fort Smith Arkansas on August 30th. I am 73 years old and a disabled person and it's painful for me to walk far. I was near the exit line of the checkouts there was absolutely no one in line to be checked out so I was standing about 10 feet from the cashier so I pushed my buggy over and she would not check me out and told me that I had entered through the exit line and that I needed to exit go to the beginning of the line and then come to her register I pointed out there was no one in line and informed her that I was handicapped and it was painful to walk and she told me I needed to follow the rules and that it did not matter that no one else was in line. There was a cashier at the next register doing nothing so I went over there and ask to speak to a store manager she said she was a store manager I started explaining the situation to her and in the meantime a lady had came up to the register to be checked out by the first Clerk and she turned around and told me I was lying. I felt soda valued as a human being that it was a very devastating emotional experience for me and I informed the manager that I had worked in customer service for years and would never have treated anyone this way and that perhaps the first cashier needed some further training and if she disliked working in the public perhaps you should get another job. No apology from either one of them all the store manager said was this is not the time or place. Well I didn't expect her to cause a big scene she should have said I will certainly take care of this. Call the corporate office no results finally the store manager called me he listen to me and did not apologize until I said up to this point I have never gotten an apology so he told me he was sorry for my experience and that was the end of it except he told me that when I was in the store again and had a problem to ask for him I am formed him I would never shop Kohls again. Save your money go somewhere else and you can probably get better prices and be treated much better. I can understand why so many department stores are going out of business and people are ordering online and having it delivered to their door thus bypassing rude Clerks and uncaring managers

Kohl's customer service stinks, they scam you with their Kohl's cash, discounts and more. They actually have caused a transaction of mine to disappear and it no longer shows. Their store at Eden Prairie, MN is the worst of any store in our Country. Kohl's does anything they can do to take your money, woo you with Kohl's cash which takes all away if you return a product, all without giving you quality..... such as the shirts I purchased a couple month ago, they do not have seams helping to match the stripes. Their shirts look rumpled after a wash and carefully dried. Watch many of your purchases look ruined if you wash and dry in your machines. Kohl's is off my list, but only until I get the money they owe me, which they took away. The cust. serv. number has people who only see a screen and know nothing of the way the CC accounts are operated, and many are foreigners. All they know how to do is look at a screen. The store managers only repeat the Kohl's mantra of, this is what the screen says, "there is nothing I can do." The bank that handles their charges is the worse scam bank in the whole country, and very recently has had the worst scam ever. Beware of your charge account because of that worst bank scam. Check it out. That bank very recently had millions of CC customer accounts hacked from all across the country. Their is no way to get a phone number of their corporate which is in Menomonie, WI, and their cust serv. headquarters is in Milwaukee, WI. Even the cust serv. headquarters does not know what they are doing. The BBB is no help, the store is no help, the FTC is no help, so then, are we as a customer only left to get a lawyer? I will continue telling the world of the bad experiences which I have had and what terrible things Kohl's does. So you all, help broadcast to the world of the bad reports about Kohl's, their bad business operations and their terrible company.

I've bought alot from kohls.com. I just wish they had better deals. I have twins and by the time you get 10 outfits for each kiddos you've spend 100s of dollars. Plus shipping and tax. It sucks

Kohl’s has the worst customer service. Their policy is you can not change an item after 30 minutes of ordering. Their solution to this is that you reject the item when it is being delivered. This is providing you are home when it is delivered! The. They will refund your money minus the shipping. If I know within an hour I need to change an order, I can’t and should have to incur the shipping charges?! This is absolutely ridiculous!!! Never shopping Kohl’s again!

In the deals section Kohl's advertised Amazon Echo (2nd Gen) Smart Speaker with Alexa 2 for $79.98 I ordered it the same day. I was a clear case of Bait and Switch. they never had stock and wanted you to buy the same unit for $149.98 each. when called 3 times i got 3 different stories and would not honer the advertised price.

After what I’ve experienced this week with Kohl’s I will be contacting my state’s Attorney Generals office and filing a consumer complaint against them through the AGs Office. I advise everyone else to do so as well. I hope many of you see this comment. This store is exercising consumer fraud and it needs to come to a stop. Whenever I do finally receive my purchases that I have already paid for, paid for 2 day shipping on, and apparently I’m not going to be receiving it YESTERDAY like I was supposed to, it will be next week, well after the event that I ordered it for. Not to mention being told that they will not refund me, I am going to have to take the items to a store. So I guess I will get to experience what some of the earlier reviews have and will have to fight with them trying to get my money back. I will never shop here again. VERY UPSET, FRUSTRATED, AND OUT OF TIME TO SHOP!!!!

Was waiting in line for a very short time with my youngster in the stroller, the cashier Sara was very nice and helping a young man in front of me, she had to call for assistance and all of a sudden three employees one named Ilda came running from the other direction yelling at her not to say a name over the intercom- and caused a rather awkward moment, as the other two ladies also came over like "whats going on why are you paging someone" -as well as being rude to the young man who was checking out- it was way too intense of a reaction for the situation. I was so stressed by the body language and rudeness of the other employees who were not at check out line to even ring anyone up, if that is the way they treat their own employee and customer I would rather spend my money in a more cheerful environment.