Kohl'sReviews of kohls.com

Kohl's is nothing but a fraud! If you don't write a review they like for their site they wont post it, they'll even send you an email telling you. I don't see what I wrote wrong on my review. I just let them know about the product i ordered and wasn't what expected so went to return to the store and that I was disapointed on how they don't refund you the almost 10 bucks they charge of shipping. So tell me how in the world am i suppose to trust any of their reviews. Good or bad you're suppose to post them period!

Well...by far one of my most troublesome experiences ordering online with multiple issues receiving my items. Some came, some never arrived. Customer service was a dreadful experience between waiting and attempting a resolution back and forth for an hour. At the end I have neither my items nor a refund. I will continue on to try to get my refund. But, Kohl’s will not get my business. There are too many businesses I’d rather shop domestic or local anyway. This experience just makes me more determined. Kohl’s is awful.

I visited the chambersburg pa kohl's today and was forced to leave because I medically can't wear a mask. On the way out the manager his name is Mike decided it was ok to call me a racial slur. Good way to do business.

I ordered a Shark Navigator on line. It arrived promptly and I tried it out the next day. It cleans but is entirely too unwieldly for someone with back problems. I returned it to the local store and the customer service person couldn't have been any nicer. It is so nice doing business with a company that knows how to treat customers. Kudos.

It makes NO sense that customers are allowed to purchase clothes, take them home, and return them to the store if they don't fit but aren't allowed to try them on in the store due to fitting rooms being closed. They need to make sure their COVID-19 policies make sense.

Never have I ever had a worse experience. I am stationed in Guam so I wanted to order some clothes I like from Kohls, first time I have ordered online with them. Never have I ever put something in my cart & purchased it then received an email saying more than half the items I chose were cancelled due to them being out of stock... Horrible way to do business. Even now if I go on the site looking for the same items it says they are available... I will NEVER order from Kohls again & I will be telling everyone I know about this experience.

Kohl’s shipping has gotten way out of hand. I usually order online because lately they don’t have the items in the store. Not only in the last couple of orders with multiple items are the items shipped at different times & in different shipping methods, it also takes almost 10 days or more to get your items. There has been times when I get an order before an order I ordered earlier. It is very frustrating.

Thought I would give them another chance bc it was minor last time, that I requested all* the items to be delivered to the store and they delivered one to the store and the rest to the my house and charged me for delivery. However, the second order is still coming in 4 deliveries! I mean what in heck are they doing bc I could of drove to pick the items at the store it said it was coming from when I ordered it. Worst of all I get a pack of underwear for my grandson and it looks like it was returned and jammed back in the package (I have pictures). In these times do you really think I want an item that has been tampered with and not seal, especially boys underwear! Ugh enough is enough after I receive my total items this will be it for me.