Kohl'sReviews of kohls.com

Customer service friendly with Amazon. Gave a 25% coupon. Unfortunately will not use until dressing rooms open. It looks like from reviews, I’m glad I never ordered online.

Sadly I will not be shopping Kohls anymore either for a several reasons. First, they clearly do not care about their customers in my opinion because they do not seem to care who they offend by their political views with their recent political actions. Yes I am offended so if you make it political, I move on. Secondly, I have had some recent issues with online purchasing which includes the removal of the 30% monthly coupon codes along with free S&H codes unless you are a MVC. Well I may not make MVC each year, but over the years, as in at least 25 years, I have been a faithful customer, both shopping in stores and on online. Lately, it has been online since I no longer have a Kohls store within 10 miles of my home like I did before I moved to another State. So online shopping has been my choice and online shopping I did each month when the various coupon sites posted these 30% and free S & H codes. And one more thing, I too had an issue just yesterday with Kohl's cancelling an online order. They simply cancelled it, did not bother to call me before doing so or tell me the reason for the cancellation. So I had to call their customer service number and they still would not tell me why it was cancelled other than they needed further verification to place the order again. Well, no thanks. I am done Kohls. I will be shopping elsewhere now.

I will never order from Kohl's ever again they took forever to send my order. And still haven't gotten it and it's been 3 week's. I call and they give excuses just refund my money at this point.

I haven't always had a perfect experience at Kohls but for the most part, customer service has handled any issue that I had with kindness and care. Sales persons in the store are usually helpful and friendly. I really like Kohls brand home goods such as the bedsheets, pillows, towels, etc. I hope that they continue to offer Sonoma Goods For Life and The Big One sheets and pillows. They are a good value. I know you canceled "My Pillow" because sales lagged, and everyone wants to make it out to be some big "cancel culture" issue. Regardless of the store's reasons for taking it off the shelves, I thank them for doing it. I have already seen the store putting more worthwhile products on the shelves that are from non-traitorous companies than the one owned by M. Lindell. My family, friends and I do not plan on "canceling" Kohls any time in the near future. Rock on Kohls! :)

I came to this site because I was so frustrated I wanted to write a bad review but after seeing all these negative reviews I realised I've been spared. They sent me Kohls bucks to my email so I went on there website and placed my order. They were going to charge me $9 shipping so I was trying to change it to pickup at store when I got locked out and every time I tried to get back in I got the same message for two days. They are literally treating me like I'm a hacker not a customer. The following the message is what I get when ever I try to complete my purchase. After reading all these reviews They can keep it, it's not worth the hassle. Access Denied You don't have permission to access "www.kohlscom on this server. Reference

I was an excellent customer of Kohls for more than a decade and I had an exceptional credit history with my Kohl's charge. Last September our home was damaged in Hurricane Sally, we had to move and change our address and regretfully there was a delay in getting our mail forwarded. I made an $85 charge in November, didn't get a statement in December but I since I knew I had a balance, I went online and made a $50 payment (the minimum would likely have been $10). Busy with renovations,etc, storage units, etc. I didn't notice that did not receive a statement in January. In February I finally received a statement in the mail. I had a $15 balance with interest and late fee for a total of $65.92 which I paid immediately. In March, I applied for a mortgage loan and learned that Kohl's had reported me to the credit bureau and having that negative report would increase my rate of interest on the loan. I reached out explaining the situation to Kohl's and they declined to remove this negative report. So... I was a great customer, excellent credit, experienced a hurricane and since I didn't receive a statement, yet they reported me to the Credit Bureau ... for $15 without ever attempting to call me about a past due account. I have never experienced anything like this so I feel it my responsibility to warn others about Kohl's unethical business practices. Since this is how they treat their good customers, I suggest you find another place to shop.

I was impressed by the level of professionalism shown by the salespeople. I wish I could tell Human Resources how wonderful my saleslady was. The numbers at the top of my receipt are 04-14-21 01:12p0725/0004/5607/02514xxx

BUYER BEWARE....DO NOT.BUY THEIR APPLIANCES...I was given it for Christmas. They do not warrenty any appliances. I.have never heard of that...buy Costco folks. Costco puts them to shame. When it comes to returning something four months after you own it.