Kohl'sReviews of kohls.com

“What’s Wrong this time”! is poor choice of words in this subtext, fairly condescending at best. This is my first review! This statement with can’t be doing Kohls any good. I have been a long time Kohls customer and I have never seen a store chain that marks things down for clearance and marks them right back up again. Most stores once the clearance items are marked down that’s it, they keep going down but not Kohls. This isn’t a good thing. This has happened to me in-store and online. It’s a switch and bate. It’s to catch the customer off guard and absolutely destroys trust. Only the Customers are not fooled, just aggravated. Kohls has coupons expiring at non-predictable times also so it’s hard to get to them in time. The mailers are also late in the mail. The only thing I can say good about Kohls is the return policy and an occasional bargain but due to the practices above aggravation would keep me away. I want to support stores who care more about their customers. Really for all economic situations but especially fixed income these practices are just a total lack of respect. It’s a waste of time for the customer who comes in and has decided on a clearance item and now it’s marked up again. Do you think the consumer has Kohls to think of? Really? DO BETTER that’s all I can say.

I'm flustered with Kohl's online as well, but because they want to control negative reviews on their website and only have poitive reviews. ...After reading several of these reviews here, it's really irritating and hard to care when many are petty and lacking common sense. ...What is wrong with people? Kohl's online and Kohl's credit card both can be reached via the website, but to view and pay the credit card, you'll need to have a different username and password to log into that credit card than you'll use for the Kohl's website where you browse and make purchases from. That doesn't make sense to you? ...Unless a store has a policy to take back returns any time, no matter what or how long after purchase, and Kohl's doss not do this, then you have only the alloted return window to make said return/s. Kohls return window is longer than typical, but not on electronics and jewelry. Read up on returns for simplicity sake, which you should do whenever you make purchases just so you're informed. Don't hold onto your item without checking item/s out during the return window. ...My entire family are veterans... that doesn't give you special guaranteed discount privileges at stores. Whine, rant, whine. Even Lowes, who honors 10% off, only does so on some items, not all. We're disabled too, but not due to combat. We're veterans who also happen to be disabled. Nobody owes me anything and I chose my lifestyle. The military also rewards me handsomely. ...How did Kohl's "ruin" your credit score? Huh! Please state how that occured rather than just whining a store ruined your credit score and it ticked you off so you're going to write a scathing review. It simply doesn't work that way. Take some ownership! A lot of these reviews just make me realize how petty we've become simply because we can rant online. Nothing changes from blowing off steam and we just look like we don't know better. Grow up and take responsibility and fix your lives.

Teri was very helpful as we had a few questions about the luggage we were considering to buy. Teri at the Salem Kohls Store stopped what She was doing to find out answers to our questions, and also to assistance in the buying process. She said She had only been working there for 2 months:).She was extremely helpful, and can’t say enough about how Professional and helpful she was!!!!

I wish I could give less because my online order was accidentally placed before I was ready (one of my children pressed button on my phone). It was paid with my debit card and I wanted to use a credit card. There was no way to cancel the order on my end. I had to wait 2 hrs for them to open so I could try to get them to cancel. After escalating the call they told me it can’t be cancelled cause it’s not within the 30 mins the order was placed. Yea well they weren’t open so not my fault. So now I have to wait to get my items (a week) and then return them. Thing is, I just wanted it cancelled so I could re order them with the other payment option. I don’t want to return them. Not happy customer at all.

Round 2 of not receiving my ordered items since May 11th. Once again shows delivered and of course they were not. Save your time and monet, what a racket.

Worst. The app is even worse.

All the close I bought are cheap cheap cheap. They stain and stag so easily. I hardly wear them now. I'm legally blind and live on social security. I feel ripped off and don't have money to replace it. Never shop kohls!!

I ordered online and am satisfied with the product. It is the additional item that was sent that is a red flag. Now I am tolerant of ALL walks of life, yet do not want ALL walks of life shoved in my face. Why a 3 mos onsie was added to my order is beyond me. The baby item itself doesn't bother me, it's the "HAPPY PRIDE" written on it that does. I do not want it and do not think it is appropriate for children. Target suffered grately for these kinds of products. Kohl's is next. I am sharing my story with everyone, cutting up my card and never shopping Kohl's again.