Kohl'sReviews of kohls.com

I'm disappointed to share that my experience with Kohl's clothes has left me underwhelmed. The quality of the clothing items I've purchased seems to be lacking, and I've noticed signs of wear and tear much sooner than expected. It's unfortunate because I had high hopes, but I believe there's room for improvement in the quality department.

They don't tell you its being shipped from hong kong and the tracking on the status on your package is as generic as it gets. Shipper says it was delivered and i ask for a physical description of the person who signed for it and they cant produce any? So they say they are going to refund me but that has'nt happened yet

Worst credit card ever; recurrent payment were cancelled by their system and I got 1 late fee and the sale outs reported it to credit union destroying my credit for no reason khols sucks will never spend a cent on their cheap overprice clothes

If I could give zero stars I would. I ordered clothes online. I did not realize it was coming from CHINA. Well after 4 weeks they said it was delivered. It was not. Then they said they reordered and 34 days later it says it was delivered. It was not. Never got and no refund. SCAM!!!!!!!

KOHLS NEEDS TO CHANGE NAME TO FRAUD!!!!! DO NOT APPLY FOR A CREDIT CARD!!! THEIR EMPLOYEES LIE! EMPLOYEE'S TELL YOU IT WILL BE A SOFT INQUIRY, IT IS NOT IT IS "AND" HARD A SOFT INQUIRY ON YOUR CREDIT REPORT, THEY LIE AND WILL NOT REMOVE, ANOTHER USA RETAILER GOING DOWN THE DRAIN DUE TO THE OH MIGHTY DOLLAR. YOU SUCK KOHLS AND SO DO YOU HOURLY WAGED EMPLOYEES SHAME ON YOU........KARMA

I was in Roanoke, Virginia on 8/16/2023 for business and decided to stop by the Kohl’s store there. Found some really good sale items for relatives. However on arriving back home I checked my receipt and found out I was charged for an item I did not have in my bag. I contacted the store and they told me they had found nothing left out of anyone’s bag. So guess I am out the money and that makes my purchases not as great of a savings as I had assumed. This store had one customer service person that was helpful to me , Kathy. Others were not available or rude. At the registers of all the Kohl’s store it seems that the friendly customer service appears only when they think you will give them a good review on kohl’s feedback and they write their name on the receipt. Not very happy with Kohl’s now and will only go there when I cannot find what I want somewhere else. Overpriced on many, many things.

OK, I like Kohls, because they have that Amazon drop off, but don’t be fooled by the Kohl’s cash. It’s not very smart and you’re not saving anything.

My first purchase from the Kohls website is also my last purchase. I inadvertently ordered the wrong size, realized as soon as I placed the order and needed to make a change. This should have been a simple process. It was 9:00pm so there was no customer service available. I called first thing in the morning when customer service opened and explained what I needed. I was told that I would have to have called within fifteen minutes of placing the order to make the change. I explained that the order was placed at night and was basically told "Too Bad" I still wanted the item, just in a different size so my options were to return the unwanted item by paying postage which would cost the same as the full order of seven items I had placed. I would then have to pay postage for the replacement item. So basically, I would pay the shipping three separate times because they couldn't simply change the item size on an order that had yet to be processed. My other option was to drive a distance to the nearest Kohls, return the item for free and not get it in the right size because, when I checked, the store did not have that item in the size I needed because it is a clearance item. I will never purchase from Kohls again.