Koalajewelsbrand is listed under Jewelry & Watches.
Koalajewelsbrand (koalajewelsbrand.com) has 588 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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L M.
Never order from this company. I received the wrong item, and when I contacted them, they stated I needed to return the item to China at my own expense, which would cost more than the item itself, even though the fault lies with them! The ring I did recieve is also very cheap looking and poor quality.
Kathryn
Ordered a ring but nothing has arrived. Complained and asked for a refund. No response. Very poor. DO NOT USE THIS COMPANY
Cattle class C.
I will never ever order anything from this company again. I order the vintage olive green glass earrings. They had allegedly been reduced from £100 to £20. They took forever to be delivered and when I got them, it was not what I ordered. I had been sent some cheap plastic rubbish which I wouldn't wear. Then I looked online and realised, like so many other customers, that is been duped. I replied to an email thread I'd created (I kept following up to see where the order was) and "Sofia" said I needed to prove I'd bought the earrings. Well follow the email thread Sofia...it's all there!!!!! Needless to say, haven't had any money back. Please please do not order anything from this company, it's a complete scam.
Mary C.
Bought 2 pairs of humm earrings as gifts , what arrived were clumpy ,bright gold material with cheap stones something you may find in a Christmas cracker, nothing like as shown I can’t get my money back as I am unable to find an order no even though I have a case no regarding my complaint wish they had shut down ages ago Mary Chacon
Suzanne
Ordered earrings for my mums birthday, looked nothing like the image when they arrived. They were extremely cheap looking, not put together well at all, they were like something out of a cracker!! I returned them, giving details of the tracking number, and yet weeks after that they are claiming they haven't received them, and won't issue a refund until they do. Terrible company, atrocious quality, just rubbish all round!!
Ann-Marie S.
I bought some so-called handmade earrings from Koala for a friend. Delivery was very slow and when the earrings did arrive, they looked too cheap and of poor quality that I could not give them as a gift. The returns policy stated one has to pay for return postage. Why is this?
Catherine L.
Have not refunded money for an item which I returned. Do not waste your time buying from this company - cheap rubbish which is far inferior to advertised goods. They do not fulfill their promises, be warned!
Rosalind C.
Ordered a stacking ring - it arrived but was absolute rubbish made of what looks like plastic coated to look like metal. Ring didn’t fit and requested refund - numerous emails exchanges and eventually I was offered 10% discount to keep the rings. I was given an address in CHINA to return the rings but postage cost to get item tracked was half the cost of the rings. It’s an absolute disgrace AVOID AVOID AVOID this crappy company.
