KoalajewelsbrandReviews of koalajewelsbrand.com

Cheap jewellery. Don't be fooled by the original prices. Even the sale cost is way overpriced.

My mum had asked me to order her a ring from the site, which came and she was pleased with, so she chose another. Just be aware that the second item went missing in the post and I wasn’t refunded. On checking the delivery on the first ring - delivered by Evri, the supplier is marked as Ali Express - so cheap and mass produced. Don’t let the “reduced” prices fool you.

Did receive earrings I ordered but not the quality I expected for the money paid.They certainly aren't hand made in UK. China!

I finally ordered the pearl necklet and earrings for my sister when they dropped to 95% off. I emailed Koala to ask were they real pearls ,honestly, before I opened cheap plastic bag to check for myself. Replies about as honest and useful as Wowcher's. The emails now have disappeared; so after reading these reviews here, I'm now going to open that bag. Thanks for all your sharing. I too wish I'd read them before ordering.

No confirmation email so contacted company after 10 days of no delivery or confirmation. Company assured me item should arrive soon. Received today. Item not what was pictured! Original price £66, sale price £16 for a ring that is probably worth at most £5. Just found the same ring as what I received for £2.60 brand new on eBay. After reading all the reviews here can’t be bothered with refund and paying for that myself. Item differs to picture in terms of quality and design/shape slightly.

Bought a adjustable ring over the Xmas period, so it was some time arriving. Unfortunately it broke about four weeks later. Emailed and told them, to receive the reply stating a 14 return was only acceptable. As it was longer than that coming I returned a email stating the “must be fit for purpose” & have a 12mth warranty. Needless to say I have heard nothing since. So no service, no manners, and no legal warranty. Just ignorance.