KoalajewelsbrandReviews of koalajewelsbrand.com

The company is no longer available!!! PayPal can get no contact

How l wish l had read the reviews before using this awful company. I believe theirv" modus operandi" is photo expensive jewellery& price it cheaply. Like all the reviewers my order was not available which they didn't inform me. Instead they sent an alternative which was shoddy & definitely not worth the price l paid. This company needs closing .

DO NOT ORDER FROM THIS COMPANY. I'm still waiting for my order which I placed on 8th June. The tracking is useless and still states a delivery of 23-29th June - today is 9th July. I've sent several emails - most with the reply of "be patient" but now I've asked for a refund as the earrings were for a birthday present that has now passed - but they're now not even answering my emails. I wished I'd read the reviews before placing an order as its an absolute sham of a company.

The jewellery is cheap and nasty looking, totally dissimilar the fab photos. The return address is in China, not UK. I sent a return parcel to the supposed address back in March and it has just been returned to me (9th July)

If there is a 0 rating,that's what i'm gonna give this company. They are scammers! The quality of their goods is not as fascinating as those in the pictures! I paid the return postage and requested for a refund. And guess what??? They never got back to me soon as they received the returned items! I've lost more than £100 so spare your money please! FYI this company is not UK based, they are based in China!

Do not buy from this brand! If you don't like the jewellery - which you won't as it's cheap crap which looks nothing like pictures - they will only refund you 10% of the purchase price and that is only when you've paid to send it back to China. Avoid at all costs.

DO NOT BUY!! Like all other reviewers I feel bitterly disappointed in the customer service provided AND the shoddy quality of the goods. If I could find a way to take down this fraudulent site I would. Absolutely appalling. Avoid at all costs - block now to avoid disappointment!

Do not buy from this company! Wish I had read the reviews before ordering. Quality of the jewellery is terrible - looks like it’s made from shiny foil! Cheap and poor quality. Tried to return items which proved to be an impossible task - was given an address in China to post items back to but customer services would never provide name/number which was required for tracking purposes. Have literally emailed them multiple times over weeks and weeks as one item also never arrived and they offered discounts to keep items. I’ve now given up - costly mistake to have made & I will never buy from them again - learn from my error and don’t buy from them! They should not be allowed to trade in the UK. Terrible experience.