Koalajewelsbrand is listed under Jewelry & Watches.
Koalajewelsbrand (koalajewelsbrand.com) has 588 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Judith M.
Lovely 925 ring. Good size fits my little finger up to my knuckle. Fully adjustable but I haven't had to readjust the ring. The adjustable part meets in the middle so no gapping . Highly recommend this seller and will be back. 🤩🤩🤩🤩🤩
Pauline W.
If I could give 0 I would. The website describes this as a British company. I always check this in case of returns as well as the return policy. I ordered 3 pairs of earrings. 2 are reasonable (certainly not worth the supposed original price). The 3rd is nothing like the photograph. On attempting to return it I find the return address is China and the purchaser is required to pay P&P. Clearly not with sending back.
Rachel S.
I ordered a necklace on 02/08/2025. It still hasn't arrived so have been checking my emails for tracking details - there are no tracking details and now their website has been taken down so I can't even contact them.
Gillian L.
shit company shit jewellery i hope trading standards close it down very soon it says they offer free returns that is bullshit it is a chinese adress the quality of the jewellery is like a christmas cracker avoid 😡false advertising
Sara J.
Terrible quality items - this company is committing fraud to its customers. The items are not discounted or going in to liquidation rather shipped from China and cost less than a fiver to make. Not what their website describes the business as! Stay away!
Julie C.
I requested to return a pair of earrings that I wasn’t happy with and the communication from Koala Jewellery was 2nd to none. They were polite, friendly and very efficient and resolved my concerns very quickly. Great company to deal with.
Mary D.
This company is committing fraud - now waited nearly a month for a ring to arrive - I have requested a refund and still no communication back ! It’s a con do not buy
Tracy
This company needs investigating and taking down from all websites such as instagram. They are committing fraud - trades description also. I wanted to return the piece of crap they sent me and was offered a 10% discount if I kept the £25 ring! So I decided to pay the £10 postal fee to send tracked to the Chinese address I was given by Sofia in customer services only to have the item returned as undelivered! So now I have paid £35 for a piece of absolute crap! Absolutely unacceptable. Something needs doing about this to prevent other gullible buyers like myself being stolen from!
