KmmaltairlinesReviews of kmmaltairlines.com

Is a really bad airline , I suggest u take other airlines rather km Malta, because our luggage got missing and they did not do anything about it . I will never 👎 take this airline again

Flight from LHR to Malta and back to LHR Be prepared for long check in Q at any of KM Malta , too slow staff , not even a bottle of 300 ml water on board , you will pay for it , likely you don’t pay for using the plane toilet , more than usual turbulences , ground staff are horrible specially from Malta international airport , booked my ticket included 20 KG cargo bag and 10KG hand bag , my cargo bag was 23KG and I had no hand bag , so I was still within my allowance but the ground staff insisted to charge me €60 extra for having 3KG extra , so I opened my cargo bag and moved some trainers into a carrier bag and get it sorted ✔️, she was so shocked because she couldn’t scam me! They wait you do any mistake to charge you . It’s the only airline goes direct from LHR to Malta so I had limited choice , but I am not happy about this standard .

Hostess scortese al Gate di Catania, le consiglierei di effettuare un corso di galateo. Servizio pessimo

Pessima, evitare assolutamente!!!!

Per motivi interni il volo è partito in ritardo e questo ci ha creato un po’ di disagio per il viaggio, ma la compagnia ci ha omaggiato un buono per un pasto e rimborsato il biglietto con una celerità impressionante. Quindi nonostante questo intoppo lo consiglio per l’organizzazione ed efficienza del servizio clienti!

I checked in on-line for a flight to Malta on 22April. Without asking for an exit seat I had been given 11A. I am fit and mobile. At the airport I checked in again and had a boarding card. A ‘manager’ stopped me and asked how old I was. She said I was too old to sit in an exit row and insisted in changing my seat (to the back). When questioned her as to why, she said there was an airline rule that no one over 60 could sit on an exit seat and she said she would report me to the gate staff as a difficult passenger. At the gate, she then told me the reason I had been moved was because someone wanted to pay for an exit seat. When I boarded the plane,the young lady in ‘my’ seat said that was the one she was offered, she had not asked for it nor paid extra. There were other people in the same row who were over 60. I sent a complaint and although it was acknowledged, I have never received an explanation or apology. Very poor service and customer care.

The ticket prices and what is included is deliberately vage so they can charge you extra when boarding the plane. We paid extra to take our small carry on bags with us on board but when we got to the plane they made us pay extra to put them in the the hold after all. It feels like a scam.

Arrived to airport just to find out that flight is overbooked and the only chance to get on would be if someone didnt show up. Luckily got on the flight, but of course not my luggage. Strongly advise against