kittysuppsReviews of kittysupps.com

Response from kittysuppsSep 14, 2026

Hi Susan, We’re sorry to hear about your experience. We understand how frustrating it is to repeatedly request a six-month hold and then continue receiving additional shipments, especially when you already have enough product to last for several months. Please email [email protected] using the same email address associated with your order so our team can locate your account, review your previous hold requests and the most recent shipment, and determine what happened. We apologize for the frustration and inconvenience this has caused. Thank you, Mariel from KittySupps

Response from kittysuppsSep 13, 2026

Hi, We’re very sorry to hear about your experience. We understand how distressing it is to receive another unexpected charge after you were specifically told on August 31 that you did not have an active subscription and would not receive further orders, especially when the charge has affected your ability to cover an essential expense like rent. Please email [email protected] using the same email address associated with your order so our team can locate your account, review the August 31 correspondence and the most recent charge, and determine what happened. We sincerely apologize for the stress and frustration this situation has caused. Thank you, Mariel from KittySupps

Response from kittysuppsSep 13, 2026

Hi Sonja, We’re sorry to hear about your experience. We understand how frustrating it is to continue seeing attempted charges after you’ve repeatedly been told that your subscription was canceled. We also understand your frustration with not receiving the authentication email when you tried to manage the subscription yourself. Please email [email protected] using the same email address associated with your order so our team can locate your account, review the previous cancellation requests and recent billing attempts, and determine what is causing them to continue. We apologize for the frustration and inconvenience this has caused. Thank you, Mariel from KittySupps

Response from kittysuppsSep 13, 2026

Hi Lyn, We’re truly sorry for the loss of your cat. We understand how upsetting it must be to continue receiving shipments and charges after such a difficult loss, especially when you’re trying to stop future orders. Please email [email protected] using the same email address associated with your order so our team can locate your account, review the recurring shipments and previous correspondence, and determine what happened. We sincerely apologize for the additional stress and frustration this has caused. Thank you, Mariel from KittySupps

Response from kittysuppsSep 13, 2026

Hi, We’re very sorry to hear about your experience. We understand your concern about your cats becoming unwell, as well as your frustration regarding the missing items, repeated shipments, and unexpected charges. We’re also sorry that you experienced difficulty getting clear return instructions after contacting our team. Please email [email protected] using the same email address associated with your order so our team can locate your account, review the original and subsequent shipments, charges, missing items, and previous return correspondence. We sincerely apologize for the frustration and concern this experience has caused. Thank you, Mariel from KittySupps