kittysuppsReviews of kittysupps.com

My cat's immune system is way stronger. She hasn't been sick in months. So happy. Quick shipping.

My senior cat can walk without limping now. His joints are so much better. Great product. Fast delivery.

do not buy from this company they will sign you up to a subscription without your knowledge. then when you contact their customer service they give you some bullshit story about giving you a refund then keep you on the subscription after they say you're not on one and keeps charging you for it. I do not recommend buying anything from this company. Because they will scam you out of your money and give you some bullshit reason why they can't provide a refund or a return order address or a phone number to contact them.

I tried to stop Kittysupps from sending any more orders after trying one which didn't do anything for my cat. He still was out of energy and his poop was liquidity. I didn't open the second container that came in the same order. However not long after that, I received a second unsolicited order. Immediately, I sent the company an email at support@kittysupp explaining the situation. They told me to send them photos of the package, which I did. We kept going back and forth with emails because they wanted me to hold on until they finished verifying the pictures I sent. Then today, Sept. 15th, I received a 3rd order. So this company is just pulling my leg while they send me more unwanted product and keep taking my money. I see that Kittysupps has a formula for answering negative reviews about the same complaint, not returning refunds. All I have to do, according to this same woman who is answering the negative reviews, is send another email so they can investigate further. After I sent them the requested photos, they took about 3 weeks before sending me a third order which I did not want. I think that's enough time to "investigate" whether or not a package was sent by their company. In addition, I have a picture of Kitty shops REFUND POLICY which states, "We have a 30- day return policy, which means you have 30 days after receiving your item to request a return." Then at the middle of the policy it states, " To start a return, you can contact us at _________________." Which is exactly what I did and you know the rest of the story.

Absolutely a scam! I ordered 1 jar from them on May 3. Tracked the order which the tracker said was delivered on a federal holiday, Memorial Day, to a package locker by the Post Office that IS NOT USED by the Post Office or ANY delivery service! Emailed them and they said they’d send a new jar on June 4. Nothing for another month, so I asked for a refund, which they agreed to July 14. After six more emails with two different “customer service” agents spanning another two months and still no refund I submitted a chargeback with my bank…9 days outside of the timeline allowed by VISA so now they’ve just taken my money after promising they’d escalate to billing and email me within 24 hours as they don’t want “to provide an unsupported timeline” three times! (All in all there were 10 email exchanges with them for this one and only order.) This company will ROB you blind and make a fool out of you just because you want to help your pet live a healthy life. The WORST business model!! Thieves!

ZERO STARS ... complete scam and con-artists ... ordered one time and am now getting charged every month even though they admit I do not have a subscription and it was their error. I am still waiting for last month to be refunded and I just was notified there is another order being shipped and my credit card was already charged again!!! Do not purchase from them.

Horrible. Horrible product. Horrible customer service. Con artists. The product itself smells like it’s nothing more than white cake mix, or possibly vanilla pudding mix. I emailed the company to cancel my subscription (which I wasn’t aware of ever signing up for), and I received a response saying the order was already in transit so I could not cancel, but future mailings would not occur. A month later I receive an email that my subscription was processing for the next order! So I emailed them again to cancel. I was assured it was cancelled and would I like to cancel the one in progress if possible? YES, YES!! CANCEL IT! Again, I was assured the subscription was cancelled, but unfortunately this current order was already in transit so it could not be cancelled. I immediately contacted my bank and implemented a dispute. Horrible. Buyer beware!

My 10 year old tabby had gotten super lazy and just slept all day. Vet mentioned taurine can drop even with decent food. Mixed this into his wet food and after about three weeks he started chasing toys again. It wasn’t instant but the difference is real.