Kineon LabsReviews of kineon.io

Incredible customer service. Quick responses and great communication.

They went above and beyond even though they didn’t have to, and I would have absolutely paid to have a part replaced they sent it to me for free.

Since 2023, I’ve been using the Move+ almost daily. It’s been instrumental in maintaining optimal joint and muscle function during my tennis and strength training sessions. The Move+ has also been a lifesaver in speeding up recovery from hyperextended knees, rolled ankles, and strained calf muscles. In the mornings, it’s crucial for me to get fresh blood flow into my joints, which allows me to function pain-free throughout my demanding workday as a lineman. That’s where the Move+ comes in. It has become as essential to my daily recovery as a good night’s sleep. I’m planning to invest in a third unit soon because I gifted my first to my nephew, who sustained a back injury while playing professional soccer. The Move+ has proven to be an extraordinary tool that I can’t imagine living without.

Prompt helpful service as always. Replaced my broken strap when they didn’t have to! By the way the upgraded strap is amazing!

I’ve had a very positive experience with Kineon and the MOVE+. I’ve been using the device regularly and have been pleased with it overall. I recently contacted customer service because I needed a replacement strap, and they responded quickly and were very helpful in getting the issue resolved. Even though I was out of warranty and have used the Kineon for two years without issue, they offered to provide the replacement strap at no charge (just cover shipping and share my great experience). Overall, I’ve been happy with both the MOVE+ and the customer service behind it.

Had a question about my devise. Sent an email with my question and promptly received a reply from Noel with the answer. Couldn’t get much easier than that.

Been using for 2+ years for my son’s baseball recovery for knees and elbows, alongside sore muscles. Like the fact that you can change the strap size to fit your needs or place lights accordingly without strap.

Quickly responded with very detailed and explained to my questions. Trustworthy customer service what I received.