Kineon LabsReviews of kineon.io

If you want to play Russian Roulette with your money, Kineon is for you. I contributed $699.00 USD on November 15, 2024, for the Kineon HEAL+ & CALM+ bundle (Order #2041) with a promised delivery date of April 2025. 21 months later, no product has been delivered.When I raised legitimate concerns regarding this extreme delay, the financial loss due to two years of inflation, and the lack of fulfillment, Kineon’s response was to offer discounts on other products instead of honoring their original commitment. Worse yet, when detailed timeline facts and receipts were posted on their campaign updates to warn other backers, Kineon actively deleted and censored those comments while leaving up generic corporate excuses.They claim "crowdfunding is not shopping" to avoid accountability for holding customer funds interest-free for nearly two years while failing on basic operational timelines. Prospective buyers should be extremely cautious: pre-ordering or backing products with this company carries massive risks of multi-year delays, poor communication, and active censorship of bad feedback.

My experience with Kineon was really seamless. I used the chat feature and worked with Noel. Noel was very helpful and patient. The whole process was easy and Noel was very professional and courteous! Thank you Noel.😎

After two weeks of using the Kineon Move+, I'm genuinely impressed with the results so far. I have acute shoulder pain due to frequent shoulder subluxations from playing pickleball, compounded by hypermobility, and this device has made a noticeable difference in managing pain, particularly in the days following an injury. Recovery feels more comfortable, and I've been able to stay on top of flare-ups much more effectively. I'm also using the Move+ as part of my rehabilitation for an old labrum tear on the same site. It will be interesting to see the results in the coming months. The device itself is incredibly easy to use, feels premium, and fits seamlessly into my daily routine. I enjoy using it, which makes compliance super easy. The customer service has also been exceptional. The team is highly responsive, helpful, and easy to deal with, which has made the overall experience even better. Based on my experience so far, I'd highly recommend this device as a non-invasive way to help support recovery.

Customer service is outstanding. Got all my answers right away. The move + is amazing and doing wonders on my shoulder.

Kineon seems an A+ company. But what's even more important is their product, the Move Plus wrap around Red Light Therapy. I am 77 years old and my knee osteoarthritis was getting so bad that I was walking less, and often in pain, and looking at a diminishing future. Luckily, I was being inudated with ads offering solutions to my predicament. One of those ads, was the Move Plus. I noticed an improvement upon daily use almost immediately. The first thing I noticed was my knee joint loosening up and the pain going to zero. Within 2 weeks, I had already increased both the speed and the length I could walk, and pain was zero, after being about a 4/10 on stairs before. I just don't have any pain anymore and now I can start building up the distance and speed which I can walk. A friend commented that I walk better than I did before. To say I was astonished at this result is an understatement. I went from gloomy thoughts about my mobility to a new lease on life. Who knew this would really work?! I figured there was nothing to lose since Kineon will offer a refund in 30 days. Didn't need it. I'm keeping mine. Totally worth the money. Note: I also take various knee supplements to help the joint, but nothing helped much until I started the RLT. Also, the stimulation of the mitochondria really does give you extra energy!

Good customer service. Had a broken clip on the strap for my Move+ and they worked with me to send out a new strap.

When I had an issue with an early model of Kineon, customer service was diligently on top of the problem. Their communication was excellent and though my old model was deemed irreplaceable I was offered a newer refurbished model which I purchased and am now happily using on a very sore knee. Thank you Kineon!

I had an issue with an extender strap that was supposed to be included with my Refurbished Kineon MOVE+ but was missing from the package. Noel handled it extremely well. He promptly arranged a replacement, checked with the warehouse when there was a stock delay, and kept me informed throughout. What impressed me most was that he followed up proactively rather than waiting for me to chase for an update. The strap is now on its way. Noel was courteous, responsive, and genuinely helpful throughout. Excellent customer service—thank you, Noel!