Kineon LabsReviews of kineon.io

Noel was amazing. Very professional and made sure all my concerns were addressed and solved.

The Kineon Move + Pro is a most extraordinary device! After years of knee shots, acupuncture, knee, hand, and back braces that only slightly helped my joint pain, I found the Move + Pro, which eases and stops my pain, wherever I use it. It is portable and fits in my pocketbook and so is easy to travel with. The red light near-infrared lasers do what no other therapy can. After 37 years of carrying my classroom on my back, up and down staircases and carrying a carton of braces in my trunk to help with pain, I have finally found the gold star of pain relief - the Move + Pro. I will never be without it! I have told my teacher friends about this, as well as the Nephrologist on my Transplant team. Pain relief without pills - YAY!!!

Kenian provided excellent customer service. When the buckle on the strap for my device broke, they were very kind, responsive, and immediately offered to send me a replacement strap. The process was easy and hassle-free, and I really appreciated how quickly they took care of the issue. Great customer service and a very positive experience overall!

Great product and customer service!

They're my savior sending me a new replacement dock since it was lost while I was moving to Korea. Thanks sooo much!!! Noel was a great help and made the process that much better

The reps are knowledgeable and helpful. Service excellent

They may have a great product but they quote shipping times that they just have no intention of meeting. The website says that things will be shipped to 5 days takes over 2 to 3 weeks. This wasn't a fluke but standard shipping time so I feel that they are completely dishonest.

I lost a strap and the clips, and the Kineon team responded incredibly quickly—even on a Sunday. They helped me identify exactly which replacement parts I needed and shipped them in less than 48 hours. Everyone was pleasant, responsive, and helpful. I’m still figuring out the routine that works best for me, but I’m already experiencing less pain and stiffness. I use the Move+ on my knees and hips, and yesterday I even used it on my neck after a long day at the computer. Great product and outstanding customer service!