Debra S.
Ducting & Dodging Real Communication After They get Your Money
I am a medical professional and wanted to purchase the item for my son who is an electrician. I sent information discussing the item I wanted to order which was the plus with the laser. Ordered Feb 12th I believe. I got a response back Immediately prior to the sale, expressing that I had some further questions and I did NOT want to continue doing this incessant texting as it feels like they DID NOT REALLY WANT TO SPEAK TO CUSTOMERS. The so- called CEO FORTEST responded and stated “ we of course had no problems speaking with you” I was given some kind of code that I saw on one of their advertisements and my assistant ordered the wrong device, well it did NOT include the laser. They had my order number, my name, my son’s name and address where it would be shipped to and I NEVER heard ANYMORE from them once they got the money. I texted many times, called the absentee phone number they list and at this point they seem to care less!! They got the money and I haven’t heard another word from them about my order. NOT A WORD TO TRY TO FIX THE ISSUE!! I REGRET I EVEN DEALT WITH THEM!! As a medical professional , I don’t think they give a care, AND THEY HAVE THE AUDACITY TO CONTINUE SENDING OUT SOLICITATIONS FOR PURCHASE!!!