Stella
Great communications
I can't speak to the device yet but the communication about the device, next steps and shipping was great!

Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home.Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us.We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.'Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.
Kineon Labs (kineon.io) has 629 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Stella
I can't speak to the device yet but the communication about the device, next steps and shipping was great!
Larry A.
I have one already, and after a few weeks, six, my shoulder is very much better. Not perfect, but much better, so much so I do not consider surgery an option any longer. The result is that I have ordered a second one!
BRUCE J.
Quick response to email questions, not common in todays world.
Ed S.
I received my full version and it has continued the improvements in both my knees. I try to use first thing and last thing each day and it controls the previous pain almost completely. I am looking forward to start using some of the physio exercises recommended on the web site now my pain issue is being managed.
Rex H.
I just recently purchased a product from Asia and I wanted to know how long it will take from customer service but they have not gotten back to me. I need to leave soon so It is a rush to get the product. I saw from other reviews that it takes a long time to come after purchasing the product. Will change review once I hear back
Response from Kineon LabsDec 9, 2022
Hello Rex, Thanks for raising this issue to us. We've checked your registered email address but have not received any inquiries from you. We've sent a follow-up email with additional details regarding your order and we'd be happy to assist you further if you need anything else. Looking forward to hearing back from you soon! Kind regards, Edward Kineon Customer Support
Char Boo L.
The support was great as they immediately send a replacement to me after I proved to them one of the modules was not working.
Response from Kineon LabsDec 9, 2022
Hello Char, We appreciate you for being patient and understanding. Glad to know that your issue has been sorted out! Please do not hesitate to contact back if you need further assistance. With kind regards, Edward Kineon Customer Support Team
Bobbi-Jo K.
Beware trying to return before the time is up. Doesn’t work nor did it help me. I emailed numerous times and 🦗🦗🦗🦗 alerted PayPal they are now trying to contact the company. Update——- received my refund after PayPal was involved. The refund was prompt after that. Also this item didn’t Work for me. So i can’t say one way or the other about it.
Arnaud
Perfectly designed product. You must use it daily and over some time and you will feel the benefits.