Kineon LabsReviews of kineon.io

Response from Kineon LabsMar 12, 2023

Hey Mark, We appreciate your feedback. We apologize for the delay in getting back to you. While we are indeed a small start-up company, it's our core mission to help you become pain-free and we'd be happy to assist you. I've gone ahead and responded to your email. We appreciate your patience and understanding. Should there be anything else, please don't hesitate to send us an email at [email protected] Kind regards, Kineon Customer Support Team

Response from Kineon LabsMar 11, 2023

Hey Don, We appreciate the feedback. We apologize for the delay in getting back to you. While we are indeed a small start-up company, it's our core mission to help you become pain-free and we'd be happy to assist you. Can you please share a brief description of your issue? Also, if you could send us another email at [email protected] and we'll surely keep closely monitoring it. Looking forward to sorting this issue with you! Kind regards, Kineon Customer Support Team

Response from Kineon LabsMar 10, 2023

Hi there, We appreciate you for providing this feedback. We apologize for the trouble on your order But we've sent you an update regarding the order's status. We're very sorry if this was not received but we've followed up with you via email to fix this issue ASAP. Looking forward to your reply! Kind regards, Kineon Customer Support Team

Response from Kineon LabsMar 11, 2023

Hi William, Thanks for your feedback. While we are indeed a small start-up company, it's our core mission to help you become pain-free and we'd be happy to assist you. Please send us an email at [email protected] if you need further help. We look forward to hearing your response. Kindl regards, Kineon Customer Service Team

Response from Kineon LabsMar 8, 2023

Hey Chris, We appreciate the feedback. First off, we apologize for the delays in getting back to you. While we are indeed a small start-up company, it's our core mission to help you become pain-free and we'd be happy to assist you even though you did not purchase from our official channels. We've sent you a reply via email to ask more details about the unit you bought and we'll be happy to process a replacement if the unit is faulty. Looking forward to sorting this issue with you! Kind regards, Kineon Customer Support Team