Francisco C.
I’ve backed up this project in…Indiegogo
I’ve backed up this project in Indiegogo and got my Move+ as result! I’ve been using it the recover from an ostheocondryth with very good results. I recommend Move+!

Kineon is a technology company with a focus on innovating light therapy devices and providing clinical level treatments in the comfort of your home.Our mission is to help the largest number of people live happier, healthier lives by providing safe and effective treatments for pain management. We believe that we all deserve the chance to be our best selves, no matter what life throws at us.We started this company with a vision ‘to positively impact the largest number of people in the most impactful & meaningful way.'Our company is made up of world-class team of individuals that care passionately to bring high-quality products to the world to help improve the quality of life. And it's time those products helped you get back on your feet and enjoy life again.
Kineon Labs (kineon.io) has 629 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Francisco C.
I’ve backed up this project in Indiegogo and got my Move+ as result! I’ve been using it the recover from an ostheocondryth with very good results. I recommend Move+!
Jan S.
I haven’t received my new move+ unit ordered Feb 17 which were to be shipped in a few days with airfreight which I paid C$120 to cover….still haven’t received by March 16’th, is this company legit? On the Indiegogo page, it says "Estimated Delivery Date" June 23. Are you sure I have to wait that long? Especially since it is advertised with shipping readiness! Kineon, please send me a shipping confirmation
Response from Kineon LabsMar 16, 2023
Hello Jan, We appreciate you for raising this issue. We'd recently experienced logistics issue after being hit with heavy blizzards on our Minnesotta fulfillment centers. That being said, the estimated shipping date in our Indiegogo campaign is an automated setting that unfortunately, we cannot edit or remove. We've sent you a follow-up email and have this issue resolved ASAP. Looking forward to hearing back from you! Kind regards, Kineon Customer Support Team
Hiram R.
Love my unit ….my knees feel a lot better since I started using it last year …. Took a little to learn how to place the 3 lights over my knees, but now that I understand it is easy to put on and enjoy the benefits … looking forward to the new strap Great product and customer service
Mike K.
Great technology and website were easy to maneuver and order from
Michael S.
I haven’t received my new move+ set of two units ordered Feb 16 which were to be shipped in a few days with airfreight which I paid C$120 to cover….still haven’t received by March 12’th, is this company legit? I think they’ve plowed the roads in Minnesota so they should be able to pick and ship by now. Kineon, please send me shipping confirmation
Response from Kineon LabsMar 14, 2023
Hi Michael, We appreciate you for providing this feedback. We're very sorry for the delays but I can happily say that we're just waiting for the stocks to arrive and we'd be able to process orders for shipment. While this is note the most ideal situation for you, we'd be happy to assist you further and refund the shipping costs on your order. We've sent you a follow-up email to ask for more details so we can sort this issue ASAP. Looking forward to hearing back from you! Kind regards, Kineon Customer Support Team
BOBBY H.
I have a specific need for a joint not featured in the promo material. Tyler has been outstanding answering my questions promptly and thoroughly. Fortunately, they’re almost finished with development and will soon have it ready for market! And he’s offered to notify me asap when it is! I can’t wait! Excellent communication and customer service!
coreyhawkins P.
Great experience! Really helpful team
Tai K.
I've been trying to request a refund for a week now but have not received a response back. The return portal link says "page not found" so I have no idea what to do. I used the product every day for 15 minutes a day and it worked for a week but then there were no other improvements which is unfortunate.
Response from Kineon LabsMar 14, 2023
Hi Tai, Thank you for raising this issue. We've already escalated the concern with the helpdesk page not working to our dev team so they can take a closer look. As per our conversation via email, we'd be more than happy to accommodate you return request as per our 30-day trial period. We've sent you a reply for more details and we look forward to your reply. Kind regards, Edward Kineon Customer Support Team