Kineon LabsReviews of kineon.io

**Received my Move+ today - 11 days since ordering and shipped to NW Wash state. I did pay $9 extra for shipping. So...not as bad as I initially feared!(Previous comments below). So far(day#1); easy to use without looking at instructions😊I hope it works. I will offer additional feedback in a couple weeks either way! I am not sure how to rate my experience so far as I was hoping the product would ship shortly after ordering. I placed my order 5 days ago, having paid extra for faster shipping. I still have not received any notification that my order is being processed. That said, I did receive correspondence after placing my order indicating possible reasons for any upcoming delay. I am looking forward to receiving the product, however, I think companies should communicate any possible/likely delays prior to completion of the transaction; as simple as stating when you order that the item is on back order and a estimate of any delay. I look forward to receiving the item and will offer additional feedback once I receive and have used it for a period of time. Please come soon!! my knees are hurting ;)

I liked the depth of information on your site, and the inclusion of reviews. I was disappointed because the discount link did not work for me and I couldn't figure out how to fix it. Message was "captcha failed,"but I'm not a robot. So given the cost I was discouraged about that. Anxious to try this product.

I ordered this Feb. 12 on indiegogo and still have received nothing except the same response from this company about blizzards and they are working on it. There is no phone number to call and I get the same vague response each time I try to reach them via email or some response box on their web site. Is anyone actually there?

Once purchased they said it was a long delay. Why wouldn’t you mentioned on website knowing the delay.

I've been using the Move+ for the past 2 weeks now to relieve neck, shoulder, elbow, lower back and knee pain. I just learned on March 20th that Kineon released an updated user guide. Make sure you read that before you start using. It's quite useful. I didn't even know these were available. The only item I want to point out after using for several weeks is that I noticed that after a few hours of non-use, they do not always simultaneously turn on. This is easily remedied by returning the devices to the charging station (unplugged or plugged). It would also be great if Kineon created or sold other types of straps(shorter and longer) or accessories(sleeves?) for specific areas of the body. I think the existing straps fit me best for my neck, knees, and pec minor but other areas you may need to use an ace bandage to keep in place.

Well after reading these reviews I just want to commend you guys for handling things so professionally for being a new start up company. My experience with ordering and the entire process has been fabulous and I give them five stars. The product, the packaging, the website, the education available, are absolutely top of the line. I found out about this product from listening to a podcast with the senior developer of the product and I was extremely impressed with the information that he provided and I made a decision to order the device immediately after looking months for some thing that I felt would be helpful for my boyfriends joint pains. This was one of the best purchases I have ever made and I continue to recommend this device to anyone that I know has issues with any joint pain. There isn’t anything like this device on the market and I wish you guys major success!

Tried to order. Gave our email as we were promised 10% off. Got the code, but the code was missing. Unable to phone anyone, which is very aggravating. Tried to write and one email bounced back. Finally submitted our problem. Meanwhile got the code and ordered. Waiting for item.

Excellent product, excellent customer support, and a game changer in the health and longevity space! Keep innovating and helping us to feel our absolute best!