K HealthReviews of khealth.ai

Getting the medication needed was quick and easy. Everything was explained to me in a courteous and simplified manner. I am very pleased with my experience.

I was treated quickly and taken seriously. I switched insurance and couldn't get into my new doctor for a while. This was the perfect fill-in for an issue that came up.

Beware of K Health's deceptive practices! I chose their service because they implied they'd prescribe Paxlovid for COVID-19, especially important as I had tested positive and am in a high-risk category. After I paid, they revealed they don't prescribe Paxlovid at all. This is a classic bait-and-switch, totally unacceptable and unethical. I was left feeling cheated and outraged. Don't fall for their misleading marketing - confirm everything before you pay a dime!

I was under the impression it would be a live video call with a doctor. It was not just questions asked on a chat. Also very expensive to be told I had to go to urgent care or the ER to be seen in person. Also, I got charged at 9:30am ET for this visit which I did not get until after 1pm ET the same day which lasted 5 mins. The chat doesn’t even have a button to go back to to ask for an update.

I wasn't able to get to a local dentist for antibiotics for an abcess. The app limits how you communicate and doesn't offer enough choices. When I did text with the doctor, he refused to give me antibiotics because he couldn't see a bump indicating there was an infection, only a noticeable flat place because before I thought to use the app, I popped it, trying to relieve the pressure. My face is swollen and there is a knott in my cheek and jaw. I paid 70$ and wasted an hour for nothing.

This was an excellent alternative to urgent care! Fast, easy and thorough! I would definitely do it again and am considering doing the primary care option as well.

Have been easy going through the questions to give the advice about the health conditions. The doctor was right away assisting me with the diagnosis and the medication come to the pharmacy at time.

I was very grateful that I was able to talk to someone so late at night but I only used your app because I have a condition that hasnt improved and my usual dr wasnt available til Thursday of this week. The visit was Saturday and I noticed the first symptoms a few days prior. I was very afraid it would get worse and wanted to get the ball rolling. The visit was $70 which is more than what I paid previously, and lasted maybe 5 minutes without all the waiting and the prescription was $30. The medication I was prescribed didn't help at all. It actually made me vomit after I took it and made me feel worse than what I already feel and now I'm out $100. Now I have to wait on my pcp to see me. I was hoping this would be a more convenient experience and I'm low on money already, I wish I could get a refund. I have since emailed them as per their reply, and no answer.