K HealthReviews of khealth.ai

Company is a scam they talk to you and don't prescribe anything for your symptoms and tell you to go to the ER when it's not even that serious. And they steal your money for nothing. They took forever to respond too.

Was very easy to find a treatment for my symptoms, I feel better now

This company stole my money. They said that I signed up for a 3 month plan, which I didn't. I selected the one-time option on their app, but got charged $147.00 for a service that I did not want, nor need. I contacted them by email and explained my situation. I received an email reply that reads like a generic that basically says, "sorry but we will not be providing you a refund based on the plan you selected". I explained over and over again that I did not make a selection for any 3-month plan. They have refused to reimburse my money. I have since deleted my CC on file and removed that sorry app from my phone. This is the worse Customer Service that I have ever encountered. DO NOT USE THIS COMPANY!

I was on vacation and got an UTI and I was so greatful to have this as an option to get help without going to the ER and paying an outrageous amount.

I was glad to have several options for communication. I would rather chat than video chat or voice call. The other virtual clinics approved by my insurance only options were phone call or video chat.

This is a scam they charged me $73 an did nothing but told me to be seen, i had to use another app (recommend wisp) which was cheaper and gave me what i needed for treatment. They literally charge you and take your money for nothing DO NOT USE THEM

Absolutely absurd. The worst “care.” They don’t listen, they dont prescribe simple antibiotics even if you have a positive strep test and your entire household is sick. I was told I didn’t meet the criteria. Biggest waste of money and time. Not to mention, their entire automated system takes forever to get through. Zero stars if possible

What a scam this company is! Gave them $55 to get a doctor who didn’t listen and made up a bunch of bs why she couldn’t do anything to treat me. Total waste of time and money.