K HealthReviews of khealth.ai

Response from K HealthOct 2, 2024

Hi Julie, we're sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. Can you please send us an email at [email protected] so we can take a closer look at what happened?

Response from K HealthOct 2, 2024

Hi Annie, thank you for your review. We apologize for any frustration. Please know you can always request to speak with a doctor rather than a nurse practitioner if you prefer. Don't hesitate to reach out to [email protected] if you have any additional feedback about your experience.

Response from K HealthSep 30, 2024

We’re so happy your visit with us went so smoothly! We agree: our doctors are awesome and are passionate about providing quality care for the whole of you. Reach out to [email protected] if you have any additional feedback; we'd love to keep chatting.

Response from K HealthSep 30, 2024

Hi Cory, thank you for your review. We're sorry to hear you aren't feeling better. Please know that you can reconnect with our providers for up to 7 days should you have any additional questions or if you'd like to report any new symptoms. If you need any assistance reconnecting, please let us know at [email protected].

Response from K HealthSep 27, 2024

Thank you for leaving us a review, Kecia. We’re so happy your visit with us went so smoothly! Our doctors are awesome and are passionate about providing quality care for the whole of you. Reach out to [email protected] if you have any more feedback; we'd love to keep chatting.

Response from K HealthSep 27, 2024

Thank you so much for your kind words, Laura. We appreciate you taking the time to share your experience with us and others — and we're glad we were able to make care convenient for you while you're on vacation! Reach out to [email protected] if you have any additional feedback; we'd love to keep chatting!

Response from K HealthSep 27, 2024

Thank you for your review, Jamie. We're glad your visit went well and we apologize for any difficulty navigating the app. Please understand the amount paid is determined based on your insurance plan. If you have any questions or if there is anything we can help you with, please let us know at [email protected].

Response from K HealthSep 27, 2024

Hi Irine, we're so sorry for the delay with your note and appreciate you letting us know. A member of our Patient Experience team will follow up with you shortly to assist with this.