K HealthReviews of khealth.ai

Complete incompetence. Spend hours on hold just to get a cold seen about for my child and can’t get anyone with more than an iq of 65 to diagnose. Throw your $ in the trash, it will be better served than using this scam service.

I never write reviews ,how ever I just have to about this. I signed up thought maybe it was a good thing , and price was good. Got contacted from a Dr (do not want to hang anyone out here by name ) by text, her answers to my text took for ever, so after a while I politely text her that this is not for me. I can't see the Dr ,and the all ready charged me $23 ,though it was my first appointment, and that suppose to be free !!! They knew my health problem before she start texting me, yet I never got any help with it, just more questions . Don't think that was a Dr ...when I look up the Dr on the page ,no one with her name is there! I emailed support team twice ,to delete my account a d information, and refund me. No responds that it will be done, so I called them ended up to a machine saying there is no one that can answering the call. What a surprise so proffesional ..scam I think when you can't reach anyone ! Sad

I signed up for their behavioral health plan a few months ago and it was good in the beginning. The response time was fast, but this has changed dramatically. Now, if I want a refill, I have to reconnect with a provider and wait for 3 to 4 hours to get help. This is ridiculous and not true to convenient/accessible healthcare that they promote. With their current business model, I anticipate that they will slowing lose market share to some other company who can satisfy the demand for timely service. I would not recommend them at this point.

Don't waste your money! I have chronic sinus infections and tried to get help through khealth. Got a scripted bot response about warm compress and on and on. No help just took money.

I had an eye infection with discharge. It's something I had before, it usually clears quickly with antibiotic eye drops. I did the K health AI app, which connected me to "chat" with a physician. But the physician felt like a bot. Gave a canned answer I could have googled (use warm compresses) and would not prescribe anything. When I followed up with a request, pointing to my medical history and prior treatments, I got another canned response and a Thank you. You're welcome. Good-bye. I'm not convinced I ever spoke to a live person. I know chat bots that are more personable than this k health "doctor." I tried the supportive treatment, but my eye kept getting worse. Reached out to another telehealth provider (Teladoc) where I actually video chatted with a real doctor, who immediately thought the infection was bacterial and prescribed me antibiotic eye drops. Within 24 hours, my eye was 100% better. Immediately canceled my k health subscription.

I don’t know what I would have done without K health. My daughter had strep for a over a week her college prescribed penicillin and she was experiencing severe strep symptoms right at the end of the antibiotic dose so we tried to get the school to cal he in another script for another antibiotic. They refused and could not see her for another 48 hours! How crazy. So we signed up for k health and the doc prescribed a new antibiotic. She is feeling great and was able to make it to her final exams. Thank you K health. You have my business and support.

Khealth came to my rescue.. I have a UTI and I only had to wait for 1 hour to get to a doctor.. he sent me in a prescription and I got it the same day.. I am feeling better now.. it beats going to the ER or urgent care.. I only had to pay $23.. thanks K health.. will be using this again

In reading the other experiences, it is evident that there are some major issues with this type of healthcare system. I have had less than stellar customer service as have many of the other people that have left feedback. I had an appointment and have waited almost an hour, all to no avail. I will monitor throughout the day to see, if and when, anyone starts my appointment or even gets back to me via text. I am beginning to suspect this is a total waste of time, money, and effort. The fundamental plan this is built on is great, but implementing its strategy has resulted in complete failure (as suggested by many others and myself).