K Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.
K Health (khealth.ai) has 1,510 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
khealth.ai
Website
khealth.ai
Category
Medical Specialists
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 47% of reviews.
Latest
Most recent review: January 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I would leave a negative feedback if they had minus stars. They took my money and would not prescribe an anti biotic for my sinus infection. I had to suffer overnight in an attempt to get the proper Rx, however they declined to treat my condition a second time, further they refuse to refund my 35 dollars. I went later the second day to a doctor and got the meds, it cost me an additional 210 dollars. Beware, they will do this to you as well.
DJ
Dani J.
I would give them a zero if possible
I would give them a zero if possible! Spend $35 and waste 2 hours of your time just so they can tell you to take some Tylenol. Complete scam site!!! They steal your money and will not refund!
JG
Jason G.
This morning was the 2nd the 2nd time…
This morning was the 2nd the 2nd time I've tried to get antibiotics for antibiotics for a sinus infection and was turned down bring down they told me to go see a doctor K health is the biggest scam there is I would advise do not give them any money under no circumstances cause they will not help you
RY
Roger Y.
Very poor took my money but never spoke…
Very poor took my money but never spoke to anyone they just kept the money AVOID THIS PLACE!!!
AM
Amanda
Waited 12 HOURS to be seen
I recently started a new job where I have to wait 90 days to be insured. Cobra options are too expensive for my family and I so I had to make the unfortunate choice of going uninsured for the next few months. Of course, my children and I all got sick. Thankfully, their colds subsided but mine remained, causing me to develop an ear infection. As someone who is no stranger to ear infections, onset symptoms, treatment, etc., I recognized what was happening to me. Because I cannot afford a $300 urgent care visit out of pocket and I don't want to waste the time of ER physicians, I chose to try K Health.
I heavily researched the app and the reviews before signing up for this (out of desperation). I initially waited FIVE HOURS to hear from a doctor but unfortunately fell asleep before I could respond to their message. I resubmitted the claim and waited an additional SEVEN HOURS to speak to a doctor. She asked me several questions, I explained the situation, my understanding of ear infections, how I have been treated in past situations etc.. She asked me if I had an inner ear camera to take photos of the inside of my ear??? I said no, she told me to go to the ER. She then sent me the number of a no cost urgent care near me...I called and it's permanently closed.
While I recognize that medical professionals have to follow guidelines, this app is clearly EXTREMELY limited to what they can do for patients.
We should not be seeking help on the internet to receive basic medical care. This app and this country is an absolute disgrace.
TS
Tonya S.
My experience was great I had a sinus…
My experience was great. I had a sinus infection they called me in a prescription for antibiotics
JE
Jessica
Affordable, Reliable Care
Fantastic deal. I have been with K Health for 2 years. It’s helped me save many doctor visits and money. I get my medication shipped every month and there aren’t any issues. The doctors are polite and their app is great. I recommend them to my loved ones any chance I get.
LE
LE
It is a scam
It is a scam. They just told me to go to urgent care. I have a chest cold and wanted antibiotics. They refused to assist and took my $35. I will report to my credit card company.