K HealthReviews of khealth.ai

Response from K HealthJul 8, 2025

Hi Richard, we are glad to here that you got the care you needed using K Health and appreciate your feedback. We aim to provide affordable high quality care and are continuously working to improve our services. While we are a text based telehealth platform you can let your provider know that you would like to do a virtual call. If you run into any problems please email us at [email protected] or call us at (516) 218-1167. We would be happy to assist you.

Response from K HealthJul 8, 2025

Hi Frank, we are glad to hear that you got the care you needed using K Health. We aim to provide affordable high quality care for everyone. Our providers have a wealth of knowledge and prioritize patient safety. We would love to hear more about your experience. Feel free to send us an email at [email protected].

Response from K HealthJun 30, 2025

Hi Denise, we are happy to hear that you got the care and treatment you needed using K Health. We would love to hear more about your experience, so we can continue to improve our services. You can send us an email at [email protected].

Response from K HealthJun 26, 2025

Hi Juli, we are glad to hear that you enjoyed your experience using K Health. All of our providers are extremely knowledgable and follow strict telemedicine guidelines to provide you the best care. Our mission is provide affordable high quality healthcare to everyone! Your feedback helps us improve our services. We appreciate you choosing us to be part of your healthcare journey!

Response from K HealthJun 26, 2025

Hi Jerrie, we are sorry that you were unsatisfied with your experience using the K Health app. Our providers follow strict telemedicine guidelines that limit the treatment they can provide. Please also note that you have 7 days to use your urgent care visit chat to follow up with one of our providers. We would love to see how we can assist you. Feel free to send us an email at [email protected].

Response from K HealthJun 19, 2025

Hi Patricia, we are glad to hear that you received the care you needed and that you had a positive experience working with our provider. We strive to provide affordable high quality care to all. We would love to hear more about your experience. Please email us at [email protected].

Response from K HealthJun 17, 2025

Hi Michelle, we are glad to hear that you received the care that you needed and apologize for any misunderstanding. At this time, we cannot guarantee that patients will see the same provider as in a previous visit since our providers work varying schedules so that we can offer 24/7 service. Nevertheless, we understand how this may affect your comfort during a visit. We appreciate this feedback and will take it under consideration as we work to improve our services. We hope that you will continue choosing K Health for your non-emergency medical needs!

Response from K HealthJun 17, 2025

That's great to hear! We're thrilled we could provide a quick, efficient, and convenient experience right from your desk. Thanks for sharing your feedback & choosing K Health!