K HealthK Health is the first health app to offer personalized healthcare based on your symptoms and real people like you. Chat with a doctor, get diagnosis and treatment—no insurance required.
K Health (khealth.ai) has 1,510 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Claim this listingMedical Specialists · West Seneca, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
Medical Specialists · New York, New York
Excellent
1,510 approved reviews, newest moderated first
Angela T.
Very easy and quick.
Response from K HealthJul 23, 2025
Hi Angela, we are glad that you were satisfied with the care you received through the K Health app. Our goal is to provide affordable high quality healthcare that is easy to use and convenient. If you would like to provide more details about your experience let us know at [email protected]. Your feedback helps us improve our quality of care!
Medic-LP
I moved and needed a referral to a local provider for a chronic condition. I spoke with a very kind provider. She assured me they could absolutely do a referral; it was not a problem. I felt like I was finally going to get to see a provider close - not 4 hrs away. She also seemed to genuinely care. She told me she submitted the referral but wasn’t sure it went through. If I didn't receive in 24 hrs to reach back out. I didn’t-so I did as directed. The next provider told me I needed to give them a name/info for the referral. I looked one up & provided it, as I just wanted a local provider. Again I was told it was submitted. Also a very easy and good experience. Left for work trip - came back looked for referral-to no avail. Tried to log back in and can’t since I bought a one time visit and not a monthly membership. To be fully transparent-I was informed I could follow up for a week with the option I purchased (still over $70) . I only needed a referral so I didn’t see the need for any more than that. Apparently I was wrong. Now my only hope is the support email, or to pay, and hope again. Had I received the referral (especially since I had been told twice it wasn’t an issue) - this would have been an AMAZING experience - even after the first incident of not receiving it, as by the second visit, I felt like FOR SURE it was taken care of. To the point of telling my husband this service would be great for our grown children. I felt that confident and secure. If you need something similar - make sure you either buy the monthly subscription or you have the time and diligence to continually follow through until you receive it. UPDATED 07/23/2025 - BEWARE: I have attempted to contact support 4 times now and also contacted them K Heath via the App. NO RESPONSE. This is starting to feel like a scam.
Response from K HealthJul 23, 2025
Hi Sasha, we are sorry that you didn't have the best experience using the K Health app. We appreciate you patience and feedback as this helps us improve the quality of services we offer. Regarding your referral we apologize for the delay. Please contact us at [email protected] or give us a call at (888) 564-5250 anytime Monday-Friday from 9a-7p EST & on weekends from 11-5p EST. Our support team is well equipped to help you. When you purchase a one time visit with us you can enter the same chat and follow up with a provider up to 7 days following the time of payment. We are sorry that you ran into trouble doing so. Our support team can also help with this and offer you some type of reparation for the trouble you experienced. We are grateful for your time and hope you will choose K Health again in the future.
Judy
The doctor seemed to care how I was feeling and helped with medication and with a website to help with therapy.
Response from K HealthJul 23, 2025
Hi Judy, we are glad that you were satisfied with the care you received using K Health! Even though we are a text-based platform, our providers are adept at conveying the same knowledge and compassion that you would receive during an in-person interaction. Thank you for choosing us to be part of your healthcare journey! We appreciate your trust in us.
Hilaria
It’s very convenient and providers are accessible and detailed when giving information and instructions. Thank you.
Response from K HealthJul 11, 2025
Hi Hilaria, we are glad to hear that you were satisfied with the treatment you received using K Health. Our providers are all extremely knowledgeable and prioritize patient safety. Our goal is to provide affordable high quality healthcare that is accessible, easy to use, and convenient. If you would like to share more about your experience please email us at [email protected].
Travis K.
I was told getting my medical records would allow me to get a prescription renewed so I went through getting them sent over. I had to schedule a 2nd appointment afterwards to be told the records weren’t enough and I had more steps to do to get the prescription renewed. I’ll just go to an actual doctor from now on.
Response from K HealthJul 11, 2025
Hi Travis, we apologize for the difficulties and frustration you faced attempting to get your prescription renewed with us. We have reviewed your case and reached out to you via email to provide clarification. Thank you for your understanding and patience.
shannon
It was fast and efficient
Response from K HealthJul 8, 2025
Hi Shannon, we are glad to hear that your experience with K Health was fast and efficient. We aim to provide affordable high quality care that is convenient, quick, and easy to use! If you would like to share more details about your experience, please email us at [email protected].
Victoria
I love K Health for any of my urgent care needs. I’ve been using their services since 2021 and they’ve never let me down. It’s always quick and efficient! I recommend to all of my friends for minor medical problems.
Response from K HealthJul 8, 2025
Hi Victoria, thank you for choosing us to be part of your healthcare journey since 2021. We appreciate your trust in us. We aim to provide affordable high quality healthcare that is convenient for patients and easy to use. While we are not a replacement for in-person care, we can definitely provide treatment for certain conditions. Thank you for recommending us to your friends and for your wonderful feedback! If you would like to share more about your experience, please email us at [email protected].
Ali K.
Awesome and convenient for acute care!!
Response from K HealthJul 8, 2025
Hi Ali, we are glad to hear that you got the care you needed using K Health. We want to provide patients with an affordable high quality healthcare option that is convenient and easy to use. We would love to hear more about your experience. Feel free to email us at [email protected].