K HealthReviews of khealth.ai

Response from K HealthJun 16, 2025

We're truly sorry your AI experience and doctor connection were frustrating after your $79 payment. We understand the importance of clear expectations and apologize for the communication breakdown regarding clinician availability. We're taking your feedback seriously and are reviewing our messaging to ensure full transparency for all users. Please reach out to us at [email protected] so we can discuss your situation directly.

Response from K HealthJun 16, 2025

We're very sorry to hear you're having trouble getting your birth control prescription filled. This is certainly not the smooth experience we want for our patients. If you are still experiencing issues, please do not hesitate to reach us at [email protected].

Response from K HealthJun 16, 2025

We are truly sorry and deeply concerned to hear about your experience with our app and the follow-up. This is not the standard of care or support we promise, and we absolutely take responsibility. Your feedback is being immediately escalated to leadership for urgent review and action. We want to ensure your medical needs are addressed. Please contact us directly at [email protected].

Response from K HealthJun 6, 2025

Thank you so much for sharing your positive experience! We understand your previous telehealth encounters elsewhere may have been frustrating, so we're especially thrilled to hear we could turn that around for you! Our team prides itself on clear communication and providing thorough, informed care, and it's fantastic to know we hit the mark. We appreciate your trust and look forward to your next visit! Thanks again for choosing K Health!

Response from K HealthJun 5, 2025

We're so glad to hear our service provided a quick and easy visit, and that we could help you get the treatment you needed before your travels! We understand how stressful it can be to fit in a doctor's visit before a trip, and we're happy we could make it possible for you to travel with peace of mind. Thank you for sharing your positive experience & for choosing K Health! We hope you will consider using our services again in the future!

Response from K HealthJun 4, 2025

We're thrilled to hear your experience was so smooth and efficient! It's great to know that from your initial questions to the quick call back and consultation with our NP, getting your prescription was a hassle-free process all in one day. We always strive to provide prompt and reliable care, and we truly appreciate your high praise. While we hope you stay healthy, we're here for you if you ever need us! P.S. We'll let Dr. Neil know you've accurately diagnosed his penmanship as needing a podiatry consultation :)

Response from K HealthJun 4, 2025

Quick, simple, and effective" – that's music to our ears! We're absolutely delighted to hear we hit the mark for you. Thanks so much for taking the time to share your positive feedback & we hope you will consider K Health again in the future!

Response from K HealthJun 4, 2025

That's wonderful to hear! We're so pleased that our approach of asking the right questions and being thorough made such a positive difference for you. It's truly rewarding to know that the treatment is working wonderfully and that you felt heard and un-rushed during your time with us. Thank you for sharing your positive experience & trusting K Health with your treatment needs!