KeychronReviews of keychron.com

Ich habe vor kurzem eine Maus bestellt. Bearbeitung soll so 2-3 Tage dauern. Jetzt sind es schon mehr als 5 Werktage und ich habe noch immer keine Versandbestätigung oder eine Antwort vom support. Gedenkt, bei deren Chat support auf der Website steht Antwort innerhalb weniger Minuten. Das ist einfach nur Schwachsinn. Auf keinen fall bei denen direkt kaufen, wenn dann über dritte, z.B: Amazon. Aber eigentlich eher komplett meiden. Deren rückschick Garantien sind auch eigentlich nicht rechtens. In DE hat man 14 Tage um ein Produkt zurück zu geben, die geben nur 7 Tagen an und dann soll man auch noch selber bezahlen, was man so von anderen hört. Website und alles sieht schon aus, ist aber alles nur eine Fassade

Product looks good but issues come pretty fast and support is one of the worst i've ever seen. Came with no possibility to use the keyboard in cable mode, when addressed i had to write 11 emails to the support team (1 week old order) and obtained nothing but a new PCB that i'm supposed to change by myself. No chance to get a refund or a replacement. Couple months later my "SPACE" key doesn't work as it should. Not a good esperience after all. Product bought: Keychron v1 max. Too bad 'cause the keyboard sounds good and it could be a nice product.

The keyboard K17 Max is very nice, howevere the iso Nordic layout I bought is not fully supported in their own configurator software (one of the selling points), and when I contacted them they confirmed this and told me that I could build my own firmware if I wanted...

De Europese websites van Keychron zijn niet meer dan dropship platforms uit Azië. Zo legt mijn nieuwe computermuis momenteel 10.000km af vanuit Yuen Long, Hongkong en dit uiteraard over meer dan 3 weken tijd. Ondertussen is de muis defect (na 3 halve dagen gebruik), klikken registreert niet meer, de muis had ook reeds van in den beginne mouse drift. Update: support is al even miserabel als de muis. We zijn nu reeds 4 mails verder en men stuurt steeds dezelfde vragen, help pages en requests voor filmpjes zonder mijn ook maar 1 van mijn antwoorden te lezen. Ik geef het op, dit zijn niet meer dan vertragingstechnieken om geen nieuwe muis te hoeven sturen. Nooit of te nimmer nog Keychron. Ik koop vandaag nog een Logitech MX Master ter vervanging en ik raad jou sterk aan ook elders te kijken naar muizen en keyboards.

I bought the V6 max. It arrived at the space bar didn't press in at all, along with a few other keys that got caught halfway so were harder to press in.

Bought a keyboard, after 2 months it’s still not delivered. They keep throwing extra barriers, saying I need to wait longer, get proof it was lost, al again at the courier,l… Everything for them to not pay back the money. I paid almost €200 for a keyboard… The customer experience is the worst ever. I can NOT recommend buying here. Very disappointed.

What a completely utter useless battery in my Keychron K3 Mechanical Keyboard - does not even last a day....for the kind of money they charge they have really fooled their customers with this crap battery !!!

Bought a V1 Max from the Netherlands website. Full of issues from the start. Every few weeks one of the keys stops working properly. At first I dealt with it by swapping the switches with other keys but have ran out of unused keys to do that. Horrible experience overall. Customer service also never got back to me after multiple emails. Do not recommend to buy at all.