KerdomReviews of kerdom.com

I want to initiate the return of Portable Electric Wheelchair Order #KD13672 and have been contacting Kerdom for over three weeks. However, nobody has responded to my emails, messages, or phone calls. It seems that their customer service doesn't exist. Although their products are good, I will not use Kerdom due to the horrible customer service.

I bought a chair for my company, and I gave my data for Invoice and never got any. I have written them 5 times and no reply at all. Very bad as I need the corporate invoice. Hateful people!

La silla está fabricada en China. Es de muy buena calidad y muy cómoda. Viene en una caja compacta, con el video explicativo se monta muy fácil y rápido. No les doy las 5 estrellas a la empresa porque no hay seguimiento del envío del paquete. Había leído comentarios sobre retrasos en la entrega, por eso estuve tranquila a la espera y efectivamente llegó en unos 10 días (Black Friday).

Due to a mistake, I purchased two mobility chairs at $436 each. No response from the company despite repeated emails/call about a return authorization for the extra chair. BBB gives the business an F rating. I would look elsewhere before giving this company your business.

Sí sé si es que esta empresa ha dejado de existir o qué. Yo tengo dos sillas suyas compradas, sin problema, hace dos navidades. Esta Navidad, el 18 de diciembre, compré una y ni ha llegado ni han respondido a ninguno de mis correos. Mala pinta…

Bueno uno más que no le llega el pedido, realice el pedido de una silla el día 2 de Diciembre y un mes después sigo sin tener noticias de donde está o como se encuentra el envío ya que he mandado 4 e-mails a la empresa y ni contestas, me pongo en contacto con la empresa de transporte y me comunican que allí aún no les ha llegado el paquete. Me parece una gran estafa lo de esta empresa que no siquiera se dignan a contactar contigo ni a responder los e-mails a sus clientes.

On Dec 19, I placed an order for a walking pad and payed extra for fast shipping, but I never received the product. I’ve made multiple attempts to contact their customer service through emails, but they have completely ignored me. My messages have gone unanswered for weeks. This lack of communication and failure to deliver what I paid for is unacceptable. It feels like a scam, and I’m extremely disappointed with their service. I would strongly recommend avoiding this company unless you want to risk losing your money with no product in return.

Ordered the power wheel chair. Took 3 months to get Have been trying to return it for a month now Cannot get a human on the phone or an answer in an email to send it back No return address to send it back Any suggestions?