Kensington FurnitureReviews of kensingtonfurniture.com

Jerry is a pleasure to work with while making your big decision. He is patient, kind and gives good ideas. Michael stands by his furniture.

Waited double the time promised for the delivery. Then had a mechanical problem......2 months later it was fixed! Not my idea of a good business

Very happy with shopping here.

Inferior quality. Even after having repairs, the problem still exists. And it was way overpriced. It was a replacement sofa that was also inferior. And we paid a lot more money for it.

Got a very fair price. Was told my delivery would take about 8 weeks but only took 3. Was glad to get a follow up call from my sales person making sure my delivery was smooth and I was happy with my purchase. I was happy with both! Not the first time I bought from Kennsington and definitely won't be my last.

Great price. Really helpful customer service and delivery was well organized.

Ordered furniture in July with delivery set for late august early september. End of sept. no furniture, called partial delivery arrived end of sept. wrong chest of drawers, damaged end table, wrong legs on chaise louge. Was told other furniture was on a ship and did not know when it was coming.Called asked to speak to owner was told he was not available ,salesman ignored my calls also.Got there attention after I filed a complaint with the credit card company and they took some money back from the store.I asked for there floor display and they sent that dusty and dirty ,no discount either for taking floor display.Still waiting for the correct legs for lounge and for them to fix end table.Terrible customer service.

We had a great service experience with Howard. We ordered 2 living room sofa sets. The first one arrived and we absolutely love it! The second one, Howard was honest and told us upfront that this set would take a bit longer because of the customizations on the fabrics. We just received a call from Kensington about a week ago, letting us know that they got word on our 2nd set being shipped and told us an approximation date of when it will arrive in their warehouse. Once they receive it, they will call us for delivery. After having to continuously call to check on the status of our furniture order at a different store, it has been wonderful being updated by Kensington throughout the process. We look forward to receiving our 2nd set in about two weeks and doing future business with Kensington!