BARBARA & FRANK I.
Great guys!
Very competent delivery men. They were courteous, kind, helpful and pleasant. The delivery went seamlessly and they assisted in moving the old stuff into another room for us. On time too.

With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about.Our Services: Free In-Home Design ConsultationsOver 2 Acres of SelectionFast DeliveryFull Service Website with Digital Customer ServiceDeal directly with the store owner Michael [email protected] or our Customer Experience Manager Michele [email protected].
Kensington Furniture (kensingtonfurniture.com) has 432 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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432 approved reviews, newest moderated first
BARBARA & FRANK I.
Very competent delivery men. They were courteous, kind, helpful and pleasant. The delivery went seamlessly and they assisted in moving the old stuff into another room for us. On time too.
Shelley
I bought furniture and carpet from Kensington years ago and everything held up for a long time. I replaced that furniture with furniture from another store that did not last half as long. So last year, I decided to go back to Kensington for new furniture and carpet. Very pleased especially when the leather couch came in damaged that they acted on my behalf to insist that the company replace, not repair. I am now remodeling my living room and went back to Kensington last week to place another order. My sales person Dan was very friendly and helpful in assisting me with my choice. I am also ordering carpet as well. Great experience and would recommend this store.
BARBARA & FRANK R.
The experience that my Wife & I received in the store can only be described as outstanding. The Power Console Reclining Sofa that we purchased was well explained and the price was the best in all other retailers that we shopped. We have purchased from Kensington Furniture before and will continue in the future. Thank you all again!
BARBARA H.
Truly appreciated the manner in which my furniture was handled, from coming out of the truck to the placement in my living room
Carol I.
I reported this repair in August and it is now December 10 and it is still not fixed due to the wrong part sent. Each time I had to call to ask about the part only to be told "Oh, its here and we will deliver it." That's good, but how long was it sitting there before I called. It should have been delivered when it arrived at the warehouse. This has been going on too long, especially since I paid for the insurance on this furniture.
MARGARET S.
Came on time and were very nice!!
DAVID & FLORENCE D.
Sofa is gorgeous. Delivery crew were professional, courteous, efficient and had clean boots. Very important. Thank you.
JEFF and CHRISTINE N.
Will never shop there again . Did not stand behind quality of products even with an extended service plan. Took 7 months of "passing the buck" before manager said there is nothing they can do.... Dan never really got involved but Verna tried to do the right thing.
Response from Kensington FurnitureDec 10, 2016
Hi this is Tim Dollarton, I’m the General Manager here at Kensington Furniture. I apologize for your experience, and inconvenience. I have been brought on by the family to provide outstanding customer service to all our customers. We are putting processes in place to ensure the highest level of customer service. If I can be of any help or answer any concerns I am available at 609-241-0807 or by email at [email protected].