Frustrated C.
frustrating
Don't hold your breath for a call back from messages you leave. They are all very nice there, but once you place your order and pay.. your on your own! Just out of waiting for a call back for questions I had, ( never ever receive a call back) I would not shop there again
Response from Kensington FurnitureDec 2, 2016
Hi this is Tim Dollarton, I’m the General Manager here at Kensington Furniture. I apologize for no one returning your calls. We value you as a customer and communicating with each customer is paramount. I have been brought on by the family to provide the highest level of customer service to all our customers. We are putting processes in place to ensure these incidents to not happen again. If I can be of any help or answer any concerns I am available at 609-241-0807 or by email at [email protected].


