Kdp AmazonReviews of kdp.amazon.com

4 years ago I wrote some unique books that brought additional income. In the spring of 2022, I stopped receiving OTPs (one-time passwords). At the same time, I started receiving emails asking me to confirm my bank information, and all payments stopped. But I don't have access to my account due to two-step authorization. Support can't do anything about it, I wrote more than 50 emails, I get standard responses, after which nothing happens. My case is passed from specialist to specialist, but they haven't resolved it for more than 5 months. As a result, I do not receive money, and Amazon continues to sell my books. I don’t know what to do with this, apparently, Amazon is embezzling my money

Amazon Kdp is an arrogant giant ! After four months of working on the Amazon Kdp platform, they canceled my account on the grounds that I published a book with the same title of a bestseller, the same title exists and other authors who have not been blocked. They also canceled my royalty for September, although it was my first month of profit. They have canceled accounts after 5 years of work on the Kdp platform and they seem to me totally disrespectful to collaborators. At least a second chance should each have. Time lost, money spent on amazon ads campaigns and no cent earned. I will not do any kind of business with Amazon and I will never buy from them even as a customer. Bad experience!

They sent me a termination email for a title i have never seen or heard of before saying i published it. What nonsense… and now they will stay with my royalties. Bunch of sick people.

I hate to give one star where up until a few months ago they rate five stars . I just received 3 books and they are awful - does not match w the manuscripts I sent “successfully “. Compressed fonts , photos bleeding into text . Page number supposed to be at the top of the page , now down several inches . I just had my computer fixed / updated . Sent manuscripts after that and still got terrible results . Had to unpublish about 4 books .

I started off as a Createspace customer nearly 10 years ago, it then took over by KDP. I tried to log into my account a few days ago (as not done for about a year) and find that my email does not exist on the KDP seller site, even though the royalty notifications still come into the same email address. Their automated contact forms are a joke and the advisors when they do pick it up, do not even read it properly and full of assumptions due to the only 2 (irrelevant) options on the drop down box. . . the service is very poor via the online support and if you call up the contact centre in the US (of which I had to call from abroad and gentleman tried to be helpful as he understood the issue), they say to complete the online form. I am really frustrated as matter still not resolved.

Okay... So amazon is probably helping to destroy the earth and society... But publishing with them was very easy, and customer service was great, especially when considering the dumpster fire Ingramspark is.

Still trying to get a fix to an issue within kdp. I now have 8 new people trying to answer nothing because they don't read the emails you send. I'm sure after about 25 tries I'll finally find someone in Amazon intelligent enough to take responsibility to work out the problem by actually reading the email and being a good employee, to come back with solutions... but I wont hold my breath.

Whoever works at AMAZON KDP are probably the dummest people on this planet. The flagging empty composition books randomly. I have a number of identical composition books ready for publishing, the only difference is a minimal change on the cover for each book. They let pass 3 books but the 4th identical book they flag as copyright infringement. Even when you write long emails and explain everything you just get useless answers, from one person and 5 min. later from another person. When they are out of any knowledge they suspended my account, only to reopen it 6h later and block already published titles