Kawaii Pen ShopReviews of kawaiipenshop.com

Despite operating in these trying times, they did the best they could to get the item to me and the customer service was prompt and helpful :) Can't wait to shop from these guys again

The products are all as cute as advertised, and make one happy! It was very slow, but that is the shipper's fault and not theirs.

This shop has charming items of beautiful quality. My orders have always been correct. Communication is very fast. I had a delay in my last order due to COVID which was not the shops fault, and the owner was extremely communicative with me until it arrived. I will definitely shop again, and again!

Great product...slow delivery. We will chalk it up to the pandemic. Customer service was helpful and polite. Tracking not so much.

We bought a bunch of cute little stickers/pens/note pads, etc. to help keep the kids entertained during our home quarantine and it finally arrived! My kids are so happy, and everything is perfect/just as ordered. Thank you!!!

This was my first time ordering from here and overall I am very happy! It was really hard choosing what I wanted to order because they have so much cute stationery. It took about 4 months for my package to arrive, but when I contacted customer service they were really nice and emailed me back the very next morning. My package took so long because of how COVID19 has effected their shipping, which I completely understand. It arrived today and I am so happy with all my new stationery! It all looks exactly like the pictures and none of it was damaged. Will definitely be ordering from here again!

Have ordered multiple times from Kawaii Pen Shop and always love all their products! I placed my last order during Covid-19 so a little bit of a shipping delay, but the team was awesome with their responses when I emailed about the status of the order and definitely helped as much as they could with the tracking! Will order from Kawaii Pen Shop again, soon!

I ordered right before COVID-19 restricted mail to the U.S. so there was a bit of a time delay, but that was to be expected due to the circumstance. My package came safe and sound with all the cute stuff I ordered just as pictured!! The customer service staff is very kind and considerate, and try their best to get you the help you are requesting. Overall I had a good experience ordering from Kawaii Pen Shop and would do it again!