Consumer
I'd give it 5 stars
I'd give it 5 stars, however the anchor kit, the 1st item that came in was missing 6 pieces out of 8. The 2nd item that came in, the sunshade was the wrong size. I called CS on both occasions, both girls were very courteous and shipped out replacements right away. With 2 out of 2 shipments incorrect, I worried the actual trampoline would be incorrect as well and that nothing would come in on time (Christmas gift). Then the trampoline came with only 2 out of 3 boxes but soon discovered that was a Fed Ex error not Jumpflex. Finally everything came in. My daughter and son in law basically put the entire thing up in 2 hours along with a little help from myself. Building it was fairly easy and was a hit Christmas morning for grandkids and adults. I am glad I purchased it and would overall recommend buying the Jumpflex. The look of the trampoline is impressive and hope it stands up the the harsh Florida sun. I purchased the 14 ft.
Response from Jumpflex TrampolinesFeb 9, 2022
Hello, Thank you for feedback and we do apologize you experienced a few mishaps with your order, this is not what we want out customers to go through when ordering from. We appreciate the time you've taken to leave Jumpflex™ a positive review and it's always great to hear families enjoying their time jumping on the brand new Jumpflex™ trampoline 😊