Jumpflex TrampolinesReviews of jumpflex.com

I recently jumped on a Jumpflex trampoline and it completely changed my workout routine. The build quality feels solid, the bounce is smooth and powerful, and safety is clearly a priority. Assembly was straightforward, and the design looks great in the backyard. Every session leaves me energized and ready to conquer the day. If you want a reliable way to stay active and have fun, this is it. Highly recommend for families and fitness lovers alike.

Je viens de redécouvrir le pur plaisir du mouvement et je tenais à partager cette trouvaille exceptionnelle avec vous. Ne vous fiez pas à l'idée que l'exercice doit rimer avec souffrance ou monotonie. Les produits de cette enseigne ont complètement bouleversé mes habitudes quotidiennes. Adieu la fatigue des tapis roulants et des salles impersonnelles. Chaque impulsion devient une véritable célébration de la vitalité. La robustesse du matériel dépasse largement mes attentes les plus folles. Le lien entre qualité et tarif est simplement imbattable sur le marché. Mon souffle s'accélère mais c'est le sourire aux lèvres que je progresse. Je me sens plus léger, plus tonique et plus enthousiaste qu'avant cet achat décisif. La livraison a été rapide et l'article est arrivé en parfait éta

My trampoline didn’t get delivered for a week, nobody could give me any details, then it missed my daughter’s birthday as it was so late. Then they are asking me 15 % return fee and won’t even refund the extortionate £25 deliver charge 🤣 I wouldn’t recommend. Also takes them ages to respond to emails

Trampoline is probably a really good one but the whole process with Jumpflex is ridiculous! Ordered a 10ft with slide, few delivery issues. Once arrived I assembled in less than a hour. no ladders was with this order so I had to order again separately. Added the slide and my daughter tried to slide but slide is not steep enough so she ended up getting stuck at the top. The slide is completely useless. Box was damaged and looked like it has been used before me. Tried to send back as a refund and they will only refund 50%. Do not buy the slide!

It's taken me almost a year to get them to do anything about my trampoline which came August 2023. Last week after back and forth emails for a year and PayPal disputes (which PayPal sided with them despite all the evidence I had), they agreed to send a new trampoline after failing to send the parts to replace (which was most of the trampoline) but I said I wanted them to collect this crap and fully refund me, they agreed to that 8 days ago and now are ignoring my emails requesting an update. Save yourself a load of trouble and stay away from this company, don't give a crap once they have your money. Go buy a cheaper trampoline from Smiths, the one we had before from them was much better, wish we never got rid of it. The product rusts terribly too, I have photos of just under a year of being in garden, taking it apart to return was a ball ache, all rusted together like it was welded.

Ordered a jumpflex trampoline last year as they apparently sell spare parts, but good luck getting them! Due to storm damage in April, i needed spare parts. A lot of spare parts say out of stock, but even the ones they do show in stock they can't necessarily supply! Finally after 4 months, all the parts i needed showed in stock, so i ordered them. Some arrived but i was missing 3 fundamental parts. Chased, but ive just been told by the unapologetic Weslee that these are out of stock until hopefully mid-Sept! Happy to show items in stock, take the money, despatch part of the order, but no communication to say the remainder of the order is out of stock for another 6 weeks (hopefully!) until chased. Very disappointing and falsely advertised. Also when spare parts come, they are badly packaged in a grey plastic bag loosely poking out the end covered in clear tape. 4 months without a trampoline and still no prospect of this changing, wish I'd ordered another brand to start with. Bad service and communication!

Appalling Customer Service I purchased a 10ft trampoline based off the 5* reviews I had seen - paying more than average for the trampoline but assuming i would get excellent customer service. The whole process has been a shambles. The trampoline was delivered with parts missing so couldn't build it ready for my daughter's birthday. I was then told the items were out of stock (why sell it in the first place). After several emails, they sent one of the missing parts (i needed 4). I sent emails that weren't responded to. Nobody seemed to know what was going on or following up with any customer issues. Eventually all the parts arrived and didn't fit! I gave up and asked for a refund which i also had to chase. Don't waste your time!

I ordered a trampoline on 6/25/23. I was told it would ship two weeks ago. That’s a lie. When I finally bugged them enough to ship it we received several boxes but are missing Box 3 which essential to setting up the trampoline. I now have kids that are pestering me and a husband who is furious that he set up half of a trampoline in the yard. Customer service is not helpful and no one has been able to contact me on the missing box! If you want easy experience, go with some other company. I have called and emailed numerous times. Their support people are call center people located in India.