JPMorgan Chase & Co.Reviews of jpmorganchase.com

Elon Musk does not approve!! Avoid this bank at all cost.

Worst bank ever.

This is a review of the Chase VISA Card Benefit Services, which is supposed to help the consumers but what it does is really help themselves. How? I bought a new Dell laptop in 2019. It ended up with a hinge problem resulting in broken LCD assembly + an inflated battery resulting in broken covers. I filed an online claim with Card Benefit Services (CBS). They quickly denied it stating I did not provide a US warranty (!). They NEVER read the warranty. I proved I had the US warranty. Now they paid up the initial claim, being proven liar and non-credible. However, the second claim about broken covers, they have never paid, in spite of escalating the complaint to James Dimon and Gordon Smith of Chase Executive Management and VISA CEO Alfred Kelley. Chase, unfortunately, approves of this tactic and despite repeatedly complaining to them, they have refused to do anything. CBS is the biggest fraud on unsuspecting customers. It gives you a false sense of security when there is none to be had. CBS will approve all small claims while denying the large claims, and since there are more small claims than large claims, they can show a great experience rate and claim pay-up rate. A scam that Insurance Regulators and AGs should investigate.

If you’re one day late with cc payment they wack you with ungodly fees. They’re pit bulls when it comes to greedy fees. I wish Amazon would align themselves with a better bank. YouTube Warren/Dimon grilling before senate. They got billions in PPP $ from tax payers and then whacked us for 1.5B in late fees.

When i had a J.P. Morgan/Chase account I used to pay my Chases credit card with them through the Chase application on my android phone. You click "pay" then the site transmits and goes to a blank screen. You think, well, i clicked pay. It went through, yay another bill paid. Then days later I see a late charge on my bill. I scheduled a phone meeting with a branch manger. She said well show me what your are getting. I tried to show her the blank screen. I offered to send screen shots of exactly what the app was doing. She said send what you want. She confirmed that i was clicking the "paid" button. The screen transmits. We reviewed that it was connected to my checking account, etc. Finally she said well you did not get a page that says "paid" so you must not have paid. The late charge stays. Every month it did this. I continued to complain. I paid every bill on time. With Chase it was always late. I cannot help what their application/web site does when you click paid. On my side it transmits to another screen. There android application has nothing to do with me. I think they purposefully designed there web site like this in order to collect late fees. I have paid bills on line and through apps hundreds of times successfully, but with Chase, not on time and no one will work with you to resolve. Why should they? they are getting paid late fees every month. Think about that thousands and probably millions of customers who tried to pay their bill on time. Then got stuck with a $39 dollar late fee because of some kind of flaw in the way the Chase application works. Must be nice to design something that does not work. Make people think it did work. Then tell them it did not go through and now you owe us a late fee every month. Finally, started going into the branch to make payment. With traffic, and banking hours had to take off work every time. Just to make sure they did not get the extra $39 late fee. Finally paid that card off and closed that account. When i finally closed and told the lady why i was closing she acted like there was nothing wrong with there application. Now they are suing Elon for making a "statement."? Don't we live in the land of the free and the home of the brave? Are owners of companies allowed freedom of speech without getting sued? Come On J.P? Oh I am sorry did some words hurt your feelings? Cause you a problem? Too bad. You recouped the $138 million that you are suing for through your faulty phone application.

Really just a horrible company, horribly managed and bad service. 10/10 would NOT recommend

I am a customer of chase bank but not for much longer. I don’t like the way they treat my president, my politics, my beliefs, nor do I appreciate the way they go after innovative minds like Elon Musk. Chase does not deserve my money and they won’t have it for much longer.

For some reason I just don’t like JP Anymore. Suing people like my friend - Elon…