JPMorgan Chase & Co.Reviews of jpmorganchase.com

JPMorgan chase are holding without explanation an international wire transfer. They are the intermediary bank and refuse to release it, refuse to return it. Refuse to talk with either the sending bank or the beneficiary bank. This has been going on for almost 7 weeks. Crap service from a bunch of thieves.

Please do not invest money with JP Morgan Chase.They do not care about you the customer just look on Facebook reviews.This company does not have your best interests at heart.You can believe me will not help you because it's a money hunger organization.

Buyer beware Chase Bank ATMs will steal from you. Do not trust them once you put a check in you can't get it back even if you don't agree to their ridiculous an outrageous terms.

An extremely well represented team! When I first wanted to trust them with my money, I wasn't too sure. However once trying, I did enjoy their support and customer service in this endeavour. Best wishes!

The website for businesses is difficult to navigate. It's not at all like other banks, and often glitches.

I had a mortgage on my house with Chase. Every payment done by ACH on time. A portion of my land was taken by eminent domain and Chase hired a lawyer at my expense to "watch" the legal proceedings and billed over $6K to my balance and I had to pay it. The lawyer did not help me at all, I had to hire my own. Never another mortgage with Chase.

I have been banking with chase for 6 years. The service was good but since 2019 and more so in the 8 months the service, communication and professionalism both in branch and online are horrific. For instance, I wanted to open a business checking account. I was directed to open through the bank website. After going through many questions taking several minutes a box pops up stating business accounts can only be opened in branch. I went to a local branch and was told only certain locations have a business rep. They directed me to call each branch for a business agent. While each branch has an individual phone number all numbers dialed are funneled into a main regional automated answering. I've called 23 times since Dec 8 2021 to Jan 23 2022 the voice system says all reps are busy please call again and hangs up. So I drive to a second branch, no business rep. Drive to 4 more the fourth branch has a business agent but he's off for 3 weeks and there are no business account mgrs in the entire county in riverside ca. I call customer service and as I'd say 95% of calls are answered in Malaysia or the Philippines. I explained a the above. They are very good at apologizing but offer no resolution to anything. They advised I call each branch in another county. I explained again the individual phone numbers are connected and no option for messages. I asked what are my other options I just want to open a checking account and the big answer?...well sir i don't work at a branch. It's not my fault. I went to us bank. I not only opened a business account in 15 min but also personal checking and moved all my accounts to usbank.

Actually if it was possible I would rate them with minus 5 stars. They are a horrible institution that will close you accounts for no reason whatsoever; and then they will hold your money hostage for weeks. If you try to reach someone at the executive level, they will only talk to you once then avoid all phone calls. The customer service line has NO information or answers, and the executives and CEO, Jamie Dimon, all hide behind the shield of their customer service personnel.